SKILLS AND EXPERIENCE

• Engineering background and body shop experience
• Experience of using Audatex and the Case Management System
• Excellent attention to detail
• Excellent verbal / written communication

A BIT ABOUT US

Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide.
We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.
We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.
Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:
Purpose: Make someone’s bad day better

ABOUT THE ROLE

You will be responsible for engineering estimates in a timely manner specific to the requirements of the client, to check and confirm the cost we are authorising is fair, reasonable and related to the incident in question.

KEY RESPONSIBILITIES

• Check incident circumstances against work estimated for to see if the damage could be related to the incident.
• Check estimated costs are fair and reasonable.
• Check estimates are within customer specific rates if a network repairer has been allocated.
• Amend estimates to correct customer specific rates if a network repairer has been allocated.
• Negotiate with non-network repairers in order to bring inflated costs down.
• Authorise incident related work to repairers.
• Correctly value vehicles for total losses