SKILLS & EXPERIENCE & EDUCATIONAL QUALIFICATIONS:

• Minimum three years Operations (AFR/OFR) experience with an excellent knowledge of Operations processes and systems and ideally experience of using CW1 and MSExcel.
• A proven ability to identify and meet customer and operational needs in a professional and friendly manner.
• Ability to understand and work within prescribed processes to achieve KPI’s.
• Results driven and good attention to detail
• Good written and spoken English and excellent telephone and e-mail skills.
• Excellent interpersonal skills
• Able to prioritise and perform under pressure
• A good team player with ability to identify and prioritise work for self and others
• Good commercial attitude
• A level education or broad GCSE level education

Please refer the Job description for details