Move-In Coordinator at ALC MAYFAIR MANAGEMENT LLC

Denver, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

24.0

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Communication, Organization, Team Coordination, Knowledge of Senior Living, Transition Assistance, Follow-Up, Sensitivity, Reassurance, Tour Hosting, Paperwork Management, Unit Status Monitoring, Prospective Customer Engagement, Department Liaison, Trust Building

Industry

Hospitals and Health Care

Description

Description Rosemark at Mayfair Park, one of Denver's premier senior living communities, is looking for an outgoing and organized Move-In Coordinator to join our sales team. The Move-In Coordinator is responsible for communicating and engaging our depositors, and soon to be residents, as well as liaising with department directors to facilitate a smooth move-in. Ascent Living’s culture is centered on elevating senior living by creating a better life for our residents, their families and the team members who support them. We provide our teams with the resources to be successful and the opportunity to grow. Ascent Living cultivates an environment based on instilling trust, confidence and comfort. Rosemark at Mayfair Park is an affiliate of Ascent Living Communities, Colorado’s premier boutique senior living company, and we are seeking applicants looking to build their career with us. Benefits: 3 weeks of paid time off a year Medical insurance including vision and dental 100% employer paid life and long-term disability insurance Accident and short-term disability insurance 401(k) with employer match Sunny Day emergency savings account with employer match Duties and Responsibilities: Coordinates with all community managers/departments. Maintains knowledge of all communication with prospective customers. Possesses and maintains a strong knowledge of the community, its benefits, and the services provided. Follow-up on a timely basis with all decorators and/or subcontractors involved in the process of moving in future members to ensure smooth transition. Remains current on unit status and vacancy map. May be asked to host tours to give a comprehensive view of the community while addressing how specific needs of?the prospective resident can be satisfied. Provides the family with all move-in paperwork and ensures that it is completed and returned within the specific time?frame prior to move-in. Assists the resident and their family with the transition process through on-going communication, sensitivity and reassurance. Informs all associates of the pending move-in date and the necessary information about the resident. Qualifications: Minimum one year customer service experience, prior sales experience preferred Experience in senior living preferred Due to the nature of the work performed by Ascent Living Communities, and that this position works with a vulnerable population, we do require a criminal background check be completed Pay: $22.00 to $24.00 an hour based on experience

Responsibilities

The Move-In Coordinator is responsible for communicating with depositors and coordinating with department directors to ensure a smooth move-in process. This includes maintaining knowledge of community services and assisting families with the transition.