Move In Coordinator - Senior Living at Buckner Retirement Services

Longview, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

23 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Public Relations, Sales, Marketing, Communication, Analytical Skills, Problem Solving, Teamwork, Customer Service, Organizational Skills, Microsoft Office Suite, Confidentiality, Event Planning, Relationship Building, Lead Management, Flexibility

Industry

Hospitals and Health Care

Description

Buckner Retirement Services Community: Westminster Place Location: Longview, TX - Onsite Address: 2201 Horseshoe Lane Longview, TX 75605 Job Schedule: Full-Time We are seeking a Move In Coordinator o join our community committed to delivering outstanding service to our residents, families, visitors, and staff. As a Move In Coordinator you will play an important role in general and specific move-in duties and activities directed to secure move-ins and maintain occupancy in the community in the shortest realistic time frame. Assist in public relations activities related to securing admissions as needed. Join our team and inspire happiness in the lives of others! What you'll do: Manage move-in projects by coordinating with other departments and contractors in order to deliver expected results and project completion in assigned timelines. Notify Director of Marketing and Sales of any delays or concerns regarding the move-in process and react quickly to resolve issues that meet customer expectations. Complete, review, and obtain appropriate signatures and process admissions documents accurately and completely in accordance with company policies and procedures; oversee, monitor and expedite the complete move-in process. Assist with special events for prospects, new members and community organizations on-site. Cultivate and maintain on-going schedule of speaking engagements and presentations at local churches, community affairs, and trade or health fairs off-site for the purpose of communicating community programs and residential life. Assist with outreach visits to area resources that will provide immediate and future sales for the community; develop and maintain referral database from area resources and residents; develop and maintain monthly contact with these referral sources. Monitor, evaluate, and provide accurate Lead Management reports to the Independent Marketing Director according to established deadlines. Support and represent Buckner at special events, activities, and other assigned functions. Travel as needed to monitor, assess and help develop programs. Assist in creating and updating community brochures, program fliers, and event invitations; create and publish prospect newsletter. Submit articles and special interest stories to Buckner’s Communications Department for internal publications and website updates. Maintain compliance with all Buckner policies, procedures and requirements. Maintain compliance with all state and federal laws and regulatory requirements. Work successfully as part of a team and responsible for developing then maintaining strong working relationships with co-workers. Attend and participate in staff meetings and training as required. Perform general office tasks as required. Perform special assignments, projects, and other duties as required. What you’ll bring: In-depth understanding of a comprehensive field of knowledge as evidenced by the attainment of a Bachelor’s degree or similar education preferred. 1-3 years prior related experience with hospital or retirement community admissions preferred. Prior related experience in public relations, sales, or marketing preferred. Requires high level of proficiency in the Microsoft Office Suite. Recent computer training or computer experience preferred. Word processing and spreadsheet experience required. Excellent aptitude for using other office equipment such as copy machines, fax machines, typewriters, and calculators. Requires job holder to work nights and weekends as needed to meet business needs. Requires proficient ability to speak, read and write English professionally. Requires a strong sense of diplomacy and demonstrated success in developing strong collaborative relationships with organizational peers and outside colleagues. Requires ability to relate positively, influentially, and sensitively to a broad spectrum of persons in a variety of multi-tiered relationships and settings. Requires recognized ability to meet multiple deadlines by maintaining a high level of organization. Requires demonstrated strong analytical skills, including an ability to synthesize large amounts of information and to focus quickly on the essence of an issue; strong commitment to producing measurable results. Requires ability to function in a fast-paced, high volume, multi-faceted, results-oriented work environment and to analyze issues, identify priorities, manage projects and make decisions expeditiously. Requires proficient problem solving skills. Requires ability to travel to various geographic locations, both domestic and international, and some overnight stays. Requires ability to obtain and maintain the necessary documentation to travel by air and to rent vehicles. Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Requires ability to rent vehicles both domestically and internationally using required documentation. Must be age 21 or older to drive on behalf of Buckner. Requires ability to maintain confidentiality. Requires proficient ability to exhibit detail-oriented skills necessary to understand and manage a wide-range of information. Proficient working knowledge and ability to accurately and timely operate and perform computer related tasks with specific equipment and software applications, including, but not limited to, Microsoft Word, Excel, Power Point, and Outlook, required. Requires professional commitment to Christian principles and teachings so as to perform tasks and responsibilities in alignment with Buckner’s mission, vision, and values. Requires ability to use up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or 10 pounds continuously to move objects. Requires ability to speak clearly and make self understood in face-to face interactions; to articulate with extreme accuracy and precisions to give directions speak on the phone, etc. Requires ability to communicate effectively orally and in writing. Requires ability to effectively work under pressure and remain flexible as priorities change; ability to effectively communicate orally and in writing and speak in front of groups. Requires ability to work under minimal supervision; exercise sound judgment and confidentiality. Requires sufficient good health to properly discharge duties. Employees shall not be permitted to work who have infectious disease or skin lesion for the duration of the communicability. The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. About Buckner Retirement Services: Buckner Retirement Services comprises a network of senior living communities across Texas. As a not-for-profit, faith-based organization with over 60 years of experience, we're dedicated to providing exceptional care. Recognized as a Great Place to Work at all our locations, we offer rewarding opportunities for those passionate about working with seniors. If you're seeking a career in the senior living field, consider joining us at Buckner, where our purpose sets us apart. Buckner is an Equal Opportunity Employer. The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.

Responsibilities

The Move In Coordinator will manage move-in projects, coordinate with various departments, and ensure timely completion of the move-in process. This role also involves public relations activities to secure admissions and maintain occupancy in the community.