• Lead the coordination of specialised MRI scheduling with a leading medical imaging practice
• Join a committed and dynamic team delivering exceptional patient experience
• Enjoy flexible work options, competitive pay, and a range of staff benefits

ABOUT US

Jones Radiology is a doctor-owned and operated practice offering the highest quality diagnostic and interventional radiology services throughout South Australia and Alice Springs. Our highly motivated personnel are patient-focused, and we pride ourselves on our values-driven service. At Jones Radiology, we invest in our people, and our commitment to care for others extends to our highly supported clinical teams.

NEXT STEPS

The successful candidate will play a vital role in shaping the future of MRI services, ensuring patient safety, and supporting the advancement of our radiology practice. If you are seeking your next career challenge, we highly encourage you to apply to Jones Radiology today.
Simply complete the application process by clicking the Apply button, answer the Shortlist Questions and we will be in touch with you shortly.
Respectfully, no recruitment agencies

ABOUT THE ROLE

Jones Radiology is seeking an experienced and detail-oriented MRI Device Coordinator to join our dynamic team. This critical role is designed to support the MRI modality by developing and enhancing clerical policies and procedures, ensuring seamless workflows, and providing expert advice on appointment scheduling to maximise efficiency.
As an MRI Device Coordinator, you will play a pivotal role in ensuring patient safety, managing bookings for patients with medical implants, and liaising with medical professionals to ensure the highest standard of care. This position calls for strong leadership skills, operational expertise, and a patient-centred approach to support our clerical and technical teams.
The successful candidate will work part-time (minimum 3 days per week) and will be based at the Jones Radiology Head Office in Eastwood, SA.

KEY RESPONSIBILITIES

Operational and Leadership:

• Be readily accessible to MRI technical staff during scanning times and working hours.
• Develop, document, and update the MRI Safety Requested Appointment tab in the Jones Radiology system.
• Educate and inform administrative teams and patients about MRI policies and procedures.
• Continuously assess and improve clerical workflows through education and capability building.
• Provide leadership and operational support to the clerical team to enhance service delivery.
• Offer expert advice to clerical and technical staff on MRI procedures related to implanted devices.
• Be the primary point of contact for pacemaker, neurostimulator, and DBS patients, as well as VIP referrers and urgent cases.

Coordination and Scheduling:

• Coordinate MRI appointments for patients with conditional or complex medical devices.
• Ensure all necessary safety protocols are followed and appointments are scheduled efficiently.

Communication and Collaboration:

• Liaise with referring physicians, cardiologists, device manufacturers, and patients to gather essential information for MRI procedures.
• Work with internal and external stakeholders, including pacemaker vendors and implant device manufacturers, to ensure patient safety.
• Coordinate with hospitals and medical records departments to obtain implant and surgical details.
• Collaborate with other medical imaging providers to ensure safe and effective patient care.

Documentation and Compliance:

• Maintain accurate records of device information and MRI safety forms.
• Document all communications and actions taken regarding device assessments.
• Uphold patient confidentiality and ensure compliance with all regulatory requirements.

To thrive in this role, you will possess:

• Previous experience in a radiology setting, ideally involving MRI safety or medical devices.
• Strong interpersonal skills with the ability to communicate effectively with patients, healthcare professionals, and external stakeholders.
• Exceptional attention to detail and the ability to manage multiple tasks simultaneously.
• A patient-focused mindset, demonstrating empathy and providing reassurance to alleviate patient anxiety.
• A commitment to continuous improvement and a proactive approach to enhancing workflows and processes.
• Strong organisational skills and the ability to coordinate across multiple departments and teams