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MS Dynamics CRM Senior Developer - Field Service at NTT DATA
Bengaluru, karnataka, India -
Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

MS Dynamics CRM, Field Service, Power Apps, Power Automate, Dataverse, JavaScript, TypeScript, Plugins, .NET, C#, PCF, ERP Integration, Azure Services, ALM, CI-CD, Telemetry, Performance Tuning

Industry

IT Services and IT Consulting

Description
Build enhancements across Work Orders, Agreements/PM, Incident Types/Tasks, Customer Assets, Inventory/Returns, SLAs/Entitlements. Configure scheduling (Bookable Resources/Requirements, Scheduling Board) and tune RSO constraints (skills, territories, time windows). Develop Field Service Mobile features (offline sets, sync rules, inspections); ensure responsive forms and accessibility in UCI. Implement Dataverse tables/columns/relationships, forms/views; author JavaScript/TS form scripts; create Power Automate flows. Develop plugins (.NET/C#), custom actions, and PCF controls (React/TS). Integrate with ERP and Azure services (Functions, Logic Apps, Service Bus) and enable Connected Field Service telemetry. Participate in ALM/CI-CD (solution export/import, configuration migration, env variables), automated checks, and deployments to Non-Prod/Prod. Add telemetry (App Insights), performance tuning, docs/runbooks; mentor junior developers and review PRs. 5-10 years of Dynamics 365/Power Platform delivery with solid Field Service experience. Proficiency: Power Apps, Power Automate, Dataverse customizations, JavaScript/TS, plugins (.NET/C#), PCF. Experience with RSO, Field Service Mobile (offline), inspections, and at least one integration pattern (ERP, Functions/Service Bus, CFS). Working knowledge of ALM/CI-CD (Azure DevOps/GitHub) and solution lifecycle management.
Responsibilities
The role involves building enhancements across various components of the MS Dynamics CRM Field Service module and developing features for Field Service Mobile. Additionally, the developer will integrate with ERP and Azure services and participate in ALM/CI-CD processes.