Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

MS Dynamics Lead Consultant at NTT DATA

Baton Rouge, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

MS Dynamics, Agile Methodologies, Troubleshooting, Incident Resolution, Change Management, System Security, SQL Server Integration Services, Azure Data Pipelines, Azure Data Factory, Azure Lakes, Health Insurance, Customer Support, Technical Support, Runbooks, Service Now, Configuration

Industry

IT Services and IT Consulting

Description

Lead the development and enhancement of the Project Operations module using Agile methodologies, ensuring solutions align with business objectives. Update and maintain standard operating procedures and protocols for system use and troubleshooting. Conduct complex troubleshooting and lead incident resolution related to Dynamics 365 implementations. Support the release process for platform and product enhancements, ensuring smooth rollouts to internal clients. Gather requirements, develop customer stories, and document processes, ensuring clear communication between technical and business teams. Participate in the entire change management lifecycle, from requirement gathering to support post-implementation. Ensure system security is in line with Information Security standards. Stay abreast of the latest trends and features in MS Dynamics and related technologies, seeking ways to improve business outcomes through innovation. Minimum 5+ years of experience As a MS Dynamics Operations Developer you will collaborate with functional leaders to assess and define the organization's Dynamics 365 needs, focusing on solution design and deployment. Well versed with Support roles, like customer support, technical support, or support staff, involve assisting users or customers with their issues, providing guidance, and ensuring a positive experience. 3 years experience supporting Triage Tickets Good knowledge of keeping Runbooks updated 5 years expoerience with MS Dynamics Experience 5 years expoerience with Service Now 3 years Admin experience and 3 years configuration experience 5 years expoerienceon SQL Server Integration Services 5 years expoerience with Azure Data pipelines, Azure Data factory and Azure Lakes Minimum 2 years Health insurance experience

Responsibilities

Lead the development and enhancement of the Project Operations module using Agile methodologies, ensuring solutions align with business objectives. Conduct complex troubleshooting and lead incident resolution related to Dynamics 365 implementations.