BONUS SKILLS

• Experience with PSA/RMM tools (Syncro, SuperOps), Hudu, or Pax8
• Exposure to onboarding or migration workflows
• Familiarity with project tools like Trello, Asana, or Notion
• Visio experience
  This is a great opportunity to build your career in IT operations while working side-by-side with experienced engineers. If you’re organized, communicative, and thrive on keeping projects structured, we’d love to hear from you!

ABOUT THE ROLE

We’re looking for a Migration Support Admin to help keep client onboarding and MSP transitions organized, documented, and running smoothly. This role is perfect for someone who’s highly organized, detail-driven, and enjoys working behind the scenes to keep projects on track.
You’ll partner closely with engineers, document best practices, create SOPs, and coordinate logistics so migrations are executed seamlessly and clients have a smooth experience.

WHAT YOU’LL DO

• Support client onboarding and migration logistics
• Track progress across multiple projects
• Document SOPs and maintain structured records
• Coordinate with engineers to ensure preflight tasks are complete
• Communicate with clients and teams to clarify expectations
• Prepare schedules, checklists, and migration plans
• Flag risks or delays and escalate as needed