DESCRIPTION

Title: Maintenance Supervisor II (Car Equipment) - Instructor Job ID 12670
First Date of Posting: 8/13/2025
Last Date of Filing: 8/27/2025
Authority: TA
Department: Subways
Division/Unit: Operations Training
Reports to: Director, Operations Training
Work Location: Operations Training Car Equipment Locations
Hours of Work: Various
The Track and Infrastructure Training Unit (part of Operations Training Division) provides induction training and skill development for current employees in the areas of Elevator & Escalator, Hydraulics, Heavy Equipment, Track Supervisor, Track Inspector and Track Safety.
The courses offered are curated to empower operating personnel to perform their duties in a safe, efficient and effective manner. The learning programs are developed in partnership with NYCT’s departmental management and other MTA agencies.

RESPONSIBILITY:

This role is for a dynamic and enthusiastic supervisor looking for promotion, skill & leadership development and overtime opportunities.

• Supervise and instruct hourly, supervisory & management employees in the classroom and field locations.
• Develop and deliver training programs including, but not limited to: Elevator Doors, Basic Motor Control, Principles of Troubleshooting, and other required training.
• Deliver presentations and facilitate computer-based training
• Provide trouble shooting and technical assistance
• Create and maintain training aids & mockups associated with elevator and escalator training equipment.
• Evaluate student performance and maintain records.
• Collaborate with department liaisons to coordinate & schedule training.
• Research industry best practices and incorporates new & innovative delivery methods.
• Perform administrative tasks and other duties as required to meet business needs.

DESIRED SKILLS:

• Knowledge of elevator and escalator equipment function and maintenance
• Create and follow lesson plans & present training materials in an effective manner.
• Ability to communicate through verbal and written means
• Coordinate with other training units to achieve training goals effectively.
• Possess excellent writing and verbal communication skills
• Provide input to update and revise learning materials / manuals.
• Work to develop instructor and participant learning materials/manuals.
• Ability to use resources effectively and adapt to changing conditions
• Knowledge and experience of track safety and track flagging procedures as outlined in the NYCT Rules and Regulations manuals and rule books.

EDUCATION AND EXPERIENCE:

Five years of full-time satisfactory experience in the maintenance department of a major railroad, maintaining and repairing multiple-unit rail cars, service cars, and locomotives; at least one year of this experience must have been in a supervisory capacity.

• Supervise and instruct hourly, supervisory & management employees in the classroom and field locations.
• Develop and deliver training programs including, but not limited to: Elevator Doors, Basic Motor Control, Principles of Troubleshooting, and other required training.
• Deliver presentations and facilitate computer-based training
• Provide trouble shooting and technical assistance
• Create and maintain training aids & mockups associated with elevator and escalator training equipment.
• Evaluate student performance and maintain records.
• Collaborate with department liaisons to coordinate & schedule training.
• Research industry best practices and incorporates new & innovative delivery methods.
• Perform administrative tasks and other duties as required to meet business needs