Mulesoft/Salesforce Sr. Program / Delivery Manager at NTT DATA

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mulesoft, Salesforce, Program Management, Delivery Management, Digital Transformation, Risk Management, Change Management, Governance, Financial Accountability, Stakeholder Management, Team Leadership, Client Relationship, Executive Communication, PMP Certification, Financial Services, Healthcare

Industry

IT Services and IT Consulting

Description

Own and lead program and portfolio-level delivery, including communication, quality, risk, change management, and governance strategies across multiple engagements. Provide executive-level oversight for large, complex digital programs from initiation through closure, ensuring alignment with business objectives and enterprise standards. Establish and enforce delivery governance models, ensuring adherence to project lifecycle standards, quality benchmarks, and compliance requirements. Oversee the creation and approval of program plans, financial forecasts, delivery roadmaps, and executive-level documentation, securing stakeholder and business sign-off. Drive end-to-end financial accountability, including budgets, margins, revenue forecasting, and contracted deliverables across multiple projects or programs. Proactively manage delivery risks, dependencies, and escalations, ensuring timely resolution and minimal business impact. Lead and mentor project and delivery managers, building high-performing teams and fostering a culture of accountability, continuous improvement, and client focus. Facilitate executive steering committees and governance forums, providing clear visibility into delivery status, risks, and strategic decisions. Define, standardize, and continuously improve delivery methodologies, tools, and best practices to enable scalable and repeatable execution. Serve as the senior delivery authority and thought leader on engagements, driving innovation, solution quality, and measurable business outcomes. Build and sustain trusted advisor relationships with senior client stakeholders, influencing strategic decisions and long-term roadmaps. Partner with sales and leadership to identify, shape, and support business development opportunities, including RFP responses, solutioning, and account growth. Ensure achievement of operational, financial, and customer satisfaction metrics across the portfolio. Extensive consulting and client-facing delivery leadership experience, preferably in large-scale digital transformation programs. Proven experience delivering within one or more industries: Financial Services, Manufacturing, Healthcare, or related regulated environments. Strong executive presence with the ability to influence senior stakeholders. High travel tolerance, including domestic and international engagements as required. PMP certification required; PgMP or equivalent program management certification strongly preferred. Experience leading multi-million-dollar programs and portfolios with distributed and global delivery teams. Strong financial acumen with experience managing P&L, margins, and revenue forecasting. Exceptional written, verbal, and executive communication skills, including the ability to translate complex delivery issues into business-focused insights. Experience driving digital transformation initiatives (cloud, data, integration, modernization, or platform programs).

Responsibilities

Own and lead program and portfolio-level delivery, ensuring alignment with business objectives and enterprise standards. Drive end-to-end financial accountability and manage delivery risks across multiple projects or programs.