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Multi Location Store Customer Service Specialist (Bilingual Spanish & Engli at Sherwin-Williams
Portland, Oregon, United States -
Full Time

Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

18.5

Posted On

20 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Bilingual, Problem Solving, Sales Goals, Product Knowledge, Cash Handling, Communication, Client Satisfaction

Industry

Paint;Coating;and Adhesive Manufacturing

Description
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at stores within 15 miles of Store #708021, located at: 30 NE Broadway St, Portland, OR 97232. This is a full-time position with a starting rate of $18.50/hr. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Responsibilities
Customer Service Specialists work closely with wholesale and retail customers to determine their needs and resolve any customer concerns. They are tasked with achieving excellent customer service while meeting the store’s sales goals.