AT OHM, WE ARE:

• A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community

involvement, & philanthropic outreach efforts.

• Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
• Seeking supportive, collaborative, detailed-oriented people to join our team!

SKILLS & ABILITIES:

• Strong leadership, time management, and communication skills
• Problem-solving and multitasking abilities
• Proficient in Microsoft Office; experience with systems like Delphi or Opera a plus
• Ability to work independently and collaboratively
• Professional presentation and guest service skills
• Adaptable to change and high-pressure environments
• Team-oriented and positive attitude

EDUCATION & EXPERIENCE:

• Associate or bachelor’s degree preferred (Hospitality Management ideal)
• Prior sales experience is a plus
• Valid driver’s license and reliable transportation required
• Ability to travel locally and regionally

PHYSICAL REQUIREMENTS:

• Light work (up to 40 lbs occasionally; up to 20 lbs frequently)
• Frequent walking, standing, and physical movement required
• Occasional lifting over 40 lbs may be necessary

PURPOSE FOR THE POSITION:

The Sales Coordinator supports the sales departments of the hotel properties by providing administrative, organizational, and customer service assistance. This role plays a key part in driving efficiency, maintaining client satisfaction, and supporting group and corporate sales. It serves as a liaison between the sales team, hotel operations, and clients.

ESSENTIAL RESPONSIBILITIES:

• Answer telephones professionally and in a timely manner
• Greet guests and obtain necessary information for the sales team
• Serve as a point of contact for clients regarding events, room blocks, or general inquiries
• Assist with on-site tours when needed
• Ensure client requirements are accurately communicated to hotel teams
• Manage contracts, rooming lists, and Banquet Event Orders (BEOs)
• Maintain organized sales files and send post-event evaluations
• Build rapport with local civic groups and companies
• Represent OHM standards in appearance, professionalism, and performance
• Embrace company culture including service, sustainability, wellness, and safety initiatives
• Perform other duties as assigned