Multi Service Technician, 24 hours, 1st Shift, Putnam, CT at Day Kimball Healthcare

Putnam, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

0.0

Posted On

21 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Transport, Customer Service, Call Center Operations, Body Mechanics, PPE Usage, Patient Confidentiality, Medical Equipment Operation, Communication Skills, Administrative Support, Patient Identification

Industry

Hospitals and Health Care

Description

Day Kimball Health is hiring for a Multi Service Technician to join our Environmental Services department in Putnam, CT! Location: Putnam, CT Weekly Hours: Part Time (24 hours) Shift: Days (10:30 a.m. - 7:00 p.m.) Weekends: Rotating, every other Benefits Summary: * Medical, Dental, and Vision Insurance * Health Savings Account (HSA) or Flexible Spending Account (FSA) * Pharmacy Plan * 401(k) Retirement Plan – With eligible employer contribution * Life Insurance – Basic and supplemental coverage options * Short-Term & Long-Term Disability Insurance * Critical Illness & Accident Insurance * Pet Insurance * Paid Time Off – Including vacation days, sick leave, and paid holidays * Educational Reimbursement * Pay-for-Performance Opportunities * Shift Differentials – Additional pay for evening, night, or weekend shifts (where applicable) * Career Pathways – Opportunities for clinical ladder advancement, internal growth, leadership development, and mentorship * Employee Perks – Recognition programs, Employee Wellness Initiatives, Food Truck Fridays, and Employee Appreciation Events, Weekly Pay Multi Service Technician Job Summary: The Multi-Service Tech of Support Services transports or escorts patients within the hospital and/or operates the call center. When operating the Service Response Center employees are expected to handle customer service interactions through telephone, email, or face-to-face communications and may record and document various client interactions for management follow-up, operate as a switchboard to route incoming calls to the appropriate party, and provide administrative duties for guest services and similar facilities or locations. When transporting patients, employees are responsible for patient movement throughout the hospital according to their assigned task. Employees may work full shifts in either transporter role or Service Response Center role, or may perform both duties during one shift. The general responsibilities of the position include those listed below, but other responsibilities may be identified within the position Multi Service Technician Key Responsibilities: * Demonstrates knowledge of hospital facilities to transport or direct patient transport in an organized fashion. * Operates ASCOM phones, task phones and computers to enter or complete tasks. * Demonstrates competency in appropriate body mechanics, transport equipment use, proper use of PPE, patient confidentially and customer service. * Directs or escorts ambulatory and non-ambulatory patients from originating department to receiving department or discharge location using a variety of hospital equipment including hospital bed, stretcher and wheelchair. Performs required handoff communication at completion of tasks. * Confirms two patient identifiers (patient’s name and date of birth); validating information against patient’s wristband. * Transports equipment, X-ray requests, lab specimens and/or lab slips within the facility in a safe and timely manner. Multi Service Technician Experience and Education Requirements: * High school diploma, GED or equivalent experience preferred. * Is physically capable to complete physically demanding tasks including frequent walking, heavy lifting and using patient transport equipment. * May require job-specific training including AHA Healthcare Provider CPR certification (or equivalent) and NVCIT (Non-Violent Crisis Intervention Training). Multi Service Technician Knowledge, Skills, and Abilities: * Ability to operate patient transport equipment including wheelchairs, stretchers, hospital beds and oxygen tank transportation devices. Ability to operate technology including ASCOM phones, task phones, hospital phones and computer. * Ability to read, write, speak and understand English sufficiently to perform the duties of this position. * Ability to communicate with co-workers, patients and visitors in highly professional manner while maintaining patient confidentiality. Multi Service Technician Work Environment: * Ability to reach, bend, stoop, crouch, reach, push and/or pull, and occasionally lift/move 35-40 pounds. * Ability to maneuver patient transport equipment (ex: wheelchairs, stretchers, hospital beds, bariatric equipment) while accommodating patients of varying weights, including those exceeding 350 pounds. * Ability to frequently lift items weighing 10-35 pounds from floor to table; lift items weighing 10-25 pounds from table to shoulder; lift items weighing 10-25 pounds above shoulder. * Ability to occasionally lift items weighing 10-50 pounds with assistance as needed. * Significant walking or other means of mobility, depending on business necessities. Why Choose Day Kimball Health? The Care You Need. Close to Home. For 130 years, Day Kimball Health has been a trusted, nonprofit healthcare provider serving Northeastern Connecticut. What began as a small infirmary has grown into the region’s leading integrated healthcare system—recognized for delivering compassionate, high-quality care close to home. Today, our team of over 1,100 dedicated employees—including more than 300 skilled physicians, surgeons, and specialists—proudly deliver a full continuum of care, from primary and specialty services to homecare and hospice, meeting the evolving needs of our patients at every stage of life. What sets us apart is our commitment not only to the communities we serve, but also to the people who power our mission. At Day Kimball Health, we cultivate a supportive, inclusive workplace culture where healthcare professionals are empowered to grow, thrive, and make a meaningful difference every day. Every voice is valued. Every contribution matters. Whether you're starting your journey in healthcare or seeking your next opportunity, a career at Day Kimball Health offers more than a job—it’s a chance to build lasting relationships, give back to your community, and create impact beyond your shift. Come grow with a team that calls this community home. Make a real impact—on your career, your team, and your community. Apply today. Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment.

Responsibilities

The Multi Service Technician is responsible for transporting patients throughout the hospital using various equipment and operating the Service Response Center call center. They handle customer service interactions, route incoming calls, and ensure safe patient movement and handoff communication.