Job Title: Multi-Site Community Manager
Company: Red Tail Residential
Location: Nicole Apartments, Kings Court, and Romig Court
Status: Full Time, Exempt
Supervisor: Area Manager, Senior Area Manager, Regional Manager, Regional Director

JOB DESCRIPTION:

The position involves overseeing the daily operations of multiple apartment communities, managing department heads and associates, and implementing business plans to achieve the highest possible net operating income through cost control. Maintaining high occupancy levels and developing effective marketing plans, the role requires staying informed about market conditions and competitive pricing. The candidate will be responsible for timely submission of operational and financial data to the Regional Manager, managing P&L, budgets, and finances, as well as completing market surveys. The position also involves cultivating a high-quality on-site team through management training, setting clear standards, and leading the team to fulfill their potential. Implementation of company policies and procedures, conducting regular inspections of the community’s physical aspects, scheduling vendors, and ensuring readiness for occupancy are integral to the role. Additionally, the candidate will lead daily/weekly team meetings for inspiration and direction.

COMPUTER SKILLS:

• Intermediate computer and Internet knowledge
• Intermediate knowledge of MS Word, Excel, and Outlook
• Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check

EDUCATION:

• High school education or equivalent is required.
• CPM, CAM, RMP, or CMCA Certifications are preferred but not required.
• Bachelor’s degree preferred, but not required.
• Accurately perform intermediate mathematical functions and use all on-site resident management software functions.

PROFESSIONAL EXPERIENCE:

• Minimum of 5 years’ experience within the multifamily industry required.
• Minimum of two years’ experience as a Community Manager in the Multifamily Industry required.
• Minimum of two years’ experience as a Community Manager at a 300+ unit community and/or mixed-use community (residential and commercial) preferred.
• Previous multi-site experience preferred.
• Valid Driver’s License required
  Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Skills include an excellent ability to address the needs of residents, prospects, and vendors. Other essential skills include but are not limited to:

• Handle high stress situations effectively.
• Exhibit strong leadership skills.
• Excellent communication skills
• Superior collection skills
• Administrative and organizational skills
• Time management skills and ability to prioritize wisely.
• Customer service orientation
• Strong sales and marketing background
• Knowledge of state law as it relates to fair housing.
• Proven experience managing a community’s budget and finances

Skills include an excellent ability to address the needs of residents, prospects, and vendors. Other essential skills include but are not limited to:

• Handle high stress situations effectively.
• Exhibit strong leadership skills.
• Excellent communication skills
• Superior collection skills
• Administrative and organizational skills
• Time management skills and ability to prioritize wisely.
• Customer service orientation
• Strong sales and marketing background
• Knowledge of state law as it relates to fair housing.
• Proven experience managing a community’s budget and finances.