FLINDERS VIEW VETERINARY SURGERY & MYVET SPRINGFIELD LAKES

Flinders View Veterinary Surgery & MyVet Springfield Lakes has an exceptional opportunity for an experienced Multi-Site Practice Manager.
We are pleased to announce a new opportunity for a Full-time Practice Manager for these popular local practices, working with an experienced team of lovely vets, nurses and established client base.

The success of the practice manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The ideal candidate will thrive on managing a busy clinical setting which involves:

• Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services.
• Leading on all employee matters including recruitment, workforce planning, rosters, health and wellbeing, recognition awards, people performance, training and development.
• Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments.
• Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.
• Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
• Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic.
• Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments.
• Leading on company initiatives, projects and technology.
• Bringing a transparent leadership style focused on collaboration and engagement.