EXPERIENCE REQUIRED:

• 17th/18th Edition Qualified
• Experience of working in Facilities Management desirable
• Recent experience in a similar role
• Understanding of a CDM process
• Excellent facilitation, communication skills at all levels
• Evidence of Excellent Customer Service Delivery
• Able to organise self to manage assigned tasks, determine material requirements.
• Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk Assessment etc.
• Health & Safety Qualified i.e. IOSH and/or NEBOSH
• Testing and Inspection of Electrical systems
• Knowledge of emergency response/standby/call out activities and protocols.
• Understand the monitoring of utilities and environmental programmes.

ROLE SUMMARY:

• React to breakdown maintenance requests within the required SLA’s.
• Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc.
• Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments.
• Provide emergency response standby, call out
• Escalate urgent issues identified through to the Technical Services Manager
• Respond to work interruptions, outages or emergencies consistent with the SLA.
• Responsibility for ensuring all critical related engineering maintenance documentation & records is kept updated
• Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works.
• Understand and interpret technical drawings / instructions / processes & O&M’s
• Ensure completion of all reactive Helpdesk Requests
• Review and submit to the Technical Services Manager ensuring all actions are documented reviewed and completed.
• Entering relevant quotes and remedial works onto the in-house system