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Multi Store Manager - Cotton On Johor at Cotton On Group

Johor Bahru, Johor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Development, Coaching, Feedback, Recruitment, Retention, Accountability, Sales Delivery, Wage Management, Stock Flow Management, Visual Merchandising, Data Analysis, Compliance, Customer Experience, Operational Excellence, Scheduling

Industry

Retail

Description

Leadership & Development * Lead and support your team to deliver strong results and an engaging, consistent customer experience. * Provide coaching, feedback, and regular development conversations that grow your team’s capability. * Drive accountability through clear communication and regular check-ins * Recruit and retain great people who align with Our Way and bring energy to the team. * Build an inclusive and positive team environment where everyone feels supported and empowered. * Drive a culture of recognition, feedback, and shared success. Commercial & Operational Excellence * Deliver your store’s sales, wage, shrink, and contribution targets. * Manage scheduling and compliance to support operational needs and workforce legislation. * Execute stock flow and backroom management to support product availability and visual standards. * Use store performance data and insights to identify trends and actions. * Use commercial and operational data to identify opportunities and implement solutions that improve results. * Ensure compliance with company policies, procedures, and operational standards. Brand & Customer Experience * Create a consistent, customer-first environment aligned with our customer experience model. * Maintain visual merchandising standards that reflect brand identity. * Build customer connection and engagement through service and store presentation at every touchpoint.

Responsibilities

The manager will be responsible for leading and developing the store team to achieve strong sales and operational results while ensuring a consistent, customer-first experience. Key duties include driving commercial performance, managing compliance, executing stock flow, and maintaining brand visual standards.