THE ROLE

We’re looking for a talented and motivated Multimedia Executive to join our Customer Experience team. This is a varied and creative role where you’ll be responsible for producing engaging multimedia content, managing social media channels, and supporting marketing campaigns that enhance our brand presence. You’ll collaborate with colleagues across marketing, PPC, sales, and design to deliver projects that make a real impact.

KEY RESPONSIBILITIES

· Plan and deliver professional product photography and video content.
· Manage and grow our social media channels (Instagram, Facebook, LinkedIn, YouTube) including scheduling, engagement, and reporting.
· Design creative digital assets for social, web, email, and catalogues using Canva, Adobe Suite, or similar tools.
· Support paid advertising (PPC/META) campaigns with visual content and landing page optimisation.
· Monitor and respond to online customer reviews (e.g., Trustpilot) in a professional and timely manner.
· Assist with the creation of digital brochures and catalogues.
· Work with external partners to produce co-branded marketing materials.