Multimedia Technology Officer (ALTO) at Open University of Hong Kong

, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

08 Oct, 26

Salary

0.0

Posted On

10 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

LMS Management, Technical Support, Multimedia Technology, Course Configuration, User Account Management, Survey Administration, Documentation, Problem Solving, Interpersonal Communication, Organizational Skills, English Proficiency, Chinese Proficiency

Industry

Higher Education

Description

Founded in 1989, Hong Kong Metropolitan University (HKMU) is a modern, vibrant and dynamic university. We tailor our professional programmes to adapt to market trends and meet industry needs, thus providing our students with quality professional education and clear career paths. Being the first University of Applied Sciences (UAS) in Hong Kong, we pledge to play a pioneering role in enhancing recognition of vocational and professional education and training, and nurturing talents with both applied skills and knowledge. As a faculty-driven, student-centred university in support of innovative teaching and learning, strategic research, and stakeholder outreach to provide maximum benefit to our communities, we conduct research that advances knowledge and enhances teaching, focusing on strategic areas, including digital humanities and literature, international business, gerontechnology, personalised care, smart city, open and innovative education, and bilingual learning and teaching. HKMU is becoming an ever more vital link in addressing and helping Hong Kong to solve many difficult challenges – as part of our involvement in, and commitment to, the ‘metropolis’ of Hong Kong. Our plans to expand into the Greater Bay Area (GBA) will also cultivate talent to serve Hong Kong and the wider metropolitan GBA. For more information about the University, please visit https://www.hkmu.edu.hk. We are now looking for a suitable person to fill the following position in Office for Advancement of Learning and Teaching (ALTO): Major Duties and Responsibilities The appointee will be responsible mainly for the following: Providing comprehensive technical and administrative support to end-users of the University’s Online Learning Environment (OLE) and iBookcase App via phone and email. Performing daily LMS administrative tasks, including course creation and configuration, user account setup, enrolment management, and mobile app configurations (e.g. milestone tracker, GIP study tour). Managing and administering evaluation tools, including setting up surveys and compiling reports. Managing the reservation and distribution of teaching tools licenses. Setting up multimedia components for courses. Maintaining accurate administrative documentation, including user guides, knowledge bases and FAQs. Undertaking other duties and responsibilities as assigned by the Director of Advancement of Learning and Teaching and his/her nominees. Candidates Candidates should possess the following qualifications, experience, and competence: A recognized degree in Multimedia Technology or a related discipline; Preferably with at least 3 years’ relevant post-qualification experience; Hands-on experience in managing and operating learning management systems (LMS); A proactive team player with strong problem-solving, interpersonal, and communication skills; A good command of both written and spoken English and Chinese; Proficient in routine administrative work, with strong organizational skills and attention to detail. Candidates may be invited to attend a written test. Terms and Conditions for Appointment An attractive remuneration package, including basic salary, an end-of-contract gratuity, and a discretionary incentive payment, where applicable, will be offered to the right candidates. Generous annual leave, staff-development sponsorships, medical and dental benefits, and life insurance coverage will also be provided. To Apply Candidates who are interested in joining us may submit their applications via the University’s eRecruitment System. The personal data collected will be used for the purpose of considering your application for employment. For details, please refer to the “Personal Data (Privacy) Notice for Job Applicant” on the University’s website. If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application was unsuccessful.

Responsibilities

The appointee provides technical and administrative support for the University's Online Learning Environment and iBookcase App. Responsibilities include LMS administration, course configuration, managing evaluation tools, and maintaining user documentation.