MULTIMODAL FREIGHT OPERATOR REQUIREMENTS:

• Previous experience in a freight forwarding or logistics environment
• Solid understanding of multimodal transport (air, sea and road)
• Knowledge of Incoterms, customs procedures, and international trade compliance
• Excellent organisational skills and attention to detail
• Strong communication and customer service abilities
• Comfortable working with freight software and Microsoft Office tools
• Ability to work well under pressure and solve problems proactively

ABOUT THE ROLE:

We are currently seeking an experienced and proactive Multimodal Freight Operator. You will be responsible for managing the end-to-end coordination of shipments across air, sea and road. Ensuring timely, compliant, and cost-effective movement of goods for our customers. This is a key role within their operations department, ideal for someone with a strong understanding of international freight forwarding and a passion for delivering outstanding service in a fast-paced environment.

MULTIMODAL FREIGHT OPERATOR KEY RESPONSIBILITIES:

• Coordinate and manage multimodal shipments from origin to destination
• Liaise with clients, carriers, customs agents, and overseas partners
• Prepare and process shipping and customs documentation (AWBs, BOLs, CMRs, etc.)
• Ensure compliance with import/export regulations and company procedures
• Track and trace shipments, providing updates and proactive communication to customers
• Negotiate rates with carriers and suppliers to ensure cost-efficiency
• Handle any delays, discrepancies, or issues in transit with professionalism and urgency
• Maintain accurate files, data entry, and reporting in internal systems