Allianz Services is part of Allianz Group, one of the world’s leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 6000 colleagues globally.
Allianz Services Romania has a key role in the transformation of the Group by improving operations and creating a superior experience for customers, offering actuarial, financial, IT, HR and governance services. Our team counts over 1000 passionate professionals whose main assets are the expertise and top qualifications, combined with multilingual skills, ranging from English, German, French and Italian, to Portuguese, Spanish and Romanian.
At Allianz Services Romania, we aim to attract best talents and create an inspiring environment for our people to develop, while unceasingly caring for our community and for shaping a better future together!

JOB ROLE

The role is part of the Business Analytics Multinational Team, within the Actuarial Pillar of Allianz Services Romania.
For this run service collaboration, you would be working closely with a global and dynamic team of AGCS Multinational professionals. The client allocated to the role is the Head of Multinational Business Model Transformation and Process Redesign.
Allianz Multinational Insurance Program team is a dedicated group of specialists, who deliver our unique selling proposition (USP) through technical excellence, the Allianz Network and a relentless focus on clients. We aim to increase the knowledge of our Global Team to enhance the Client Experience through our technical capabilities, internal collaboration and to set the tone for our Multinational growth.
You will be responsible for collaboration with the Chief Underwriting Officer (CUO) office, Network Management, and other cross-functional teams in the successful development, launch, and standardization of new insurance and existing products. The ideal candidate will ensure alignment with market requirements, facilitate implementation steps, and provide expertise for system and process integrations in line with the target vision, drive the optimization of the processes and automation. In this role, you will leverage your industry knowledge, deep understanding of Multinational value chain and processes, and competitor benchmarking to scope requirements and implement new Multinational business process along with training respective teams and business units.

WHAT YOU WILL DO

• Understand product requirements, market-specific needs, and key producers and collaborate with the CUO office to oversee product rollout initiatives.
• Assess expected volumes and identify opportunities for portfolio optimization.
• Establish standards for wording population aligned with system capabilities and develop standardized procedures for new product implementation for both new business and renewals.
• Act as a Subject Matter Expert (SME) for GPS integration and future BMP projects, as well as build and document system maintenance protocols, including GPS instructions.
• Participate in user acceptance testing (UAT), provide detailed feedback, address key product issues and flag specifics across the network.
• Support the Network Management and App360 teams in creating questionnaires and content for new products.
• Address implementation-related queries and provide ongoing assistance to underwriters (UWs), LOE MN, and SOEs and work with SOEs to coordinate product implementation steps and maintain requirements.
• Collaborate with the MN training team to provide process-related information and product capabilities for launch.
• Facilitate additional support during the product’s initial launch phase, ensuring smooth transitions for stakeholders.
• Follow standard portfolio management processes to ensure alignment with business goals and actively support the resolution of implementation challenges and improve processes.