Multisite Senior Leasing Consultant - Summit I, Summit II, Reserve at Summi at Equity Residential
Cumming, GA 30041, USA -
Full Time


Start Date

Immediate

Expiry Date

30 Nov, 25

Salary

31.42

Posted On

31 Aug, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Professional Manner, Customer Experience, Revenue, Customer Retention, Leadership, Customer Service Skills, Sales Process, Finish, Residential Communities, Tour Management, Resident Relations, Regulations, Resident Retention

Industry

Marketing/Advertising/Sales

Description

*THE WORK SCHEDULE FOR THIS POSITION IS TUESDAY-SATURDAY 9AM TO 6PM*

At Equity Residential, we’re dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

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Responsibilities

The Multisite Senior Leasing Consultant is a seasoned sales professional with demonstrated success in securing leases and providing sales leadership to the leasing staff. A primary function of the MultiSite Senior Leasing Consultant role is to promote Equity Residentials brand. To achieve maximum occupancy and revenue, as well as customer retention for a defined set of communities. The Multi-site Leasing Consultant spends approximately 40% of his/her time on new sales and tour management, 20% on sales leadership, 20% on resident relations and customer service and 20% on leasing administration. This position will utilize proven sales techniques and customer service skills to manage the sales process, from start to finish; presenting Equity Residential communities in a compelling way, building rapport with prospects and residents and providing a high level of customer service to support resident retention. This position will report to the Community Manager or Area Sales Manager.

  • Ensures Equity Residential’s brand is demonstrated by the sales team.
  • Under the direction of the Community, General, or Area Sales Manager, coordinates the schedule and times for dedicated in-person onsite presence at assigned properties based on business needs and occupancy/revenue goals, which can change on short notice.
  • Proactively manages leads and customer experience using the Customer Relationship Management Software (CRM) at all assigned communities.
  • Completes CRM tasks within the appropriate time frame.
  • Promotes the communities based on the prospective resident’s needs.
  • Proactively manages the Tour Schedules.
  • Inspects the community ready product and tour path daily.
  • Employs effective selling techniques to close the sale.
  • Cross-sells, both within assigned communities and other sister communities to meet the needs of the prospective residents.
  • Maintains accurate and in-depth knowledge of all aspects of the community.
  • Supports the community’s marketing efforts.
  • Monitors community trends to prepare for future occupancy needs.
  • Provides leadership and mentorship to Leasing Consultants.
  • May assist the Community Manager and the Central Business Group (CBG) with accounting functions.
  • Communicates effectively with the service and office team, as well as residents.
  • Maintains market and community knowledge.
  • Coordinate and support resident events as directed throughout the year, which may occur during evenings and weekends.
  • Accurately and efficiently prepares and assists with all leasing documents.
  • Assist with postings and notifications to the residents when assigned.
  • Verifies all scheduled move-in files are complete.
  • Completes all required training in a timely manner.
  • Understands and complies with federal, state and local fair housing laws and standards, as well as landlord/tenant laws and regulations.
  • Represents the Company in a professional manner at all times.
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