Museum Guide - Wonder Stations at Corning Museum of Glass

Corning, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

19.05

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpretation, Inquiry-based Learning, STEAM Tours, Visitor-Centered Experiences, Collection Knowledge, Visitor Engagement Strategies, Cultural Competency, Diversity Equity Accessibility Inclusion, Professional Representation, Collaboration, Independent Work, Technology Learning, Public Interface, Presentation Skills, Listening Skills, Critical Thinking

Industry

Description

SUMMARY Under the direction and mentorship of the Education and Interpretation department, the Museum Guide – Wonder Stations implements approaches for helping gallery visitors have personally meaningful experiences with the historical, science, and art collections at The Corning Museum of Glass. A successful Museum Guide will incorporate the Museum’s mission, vision, and equity statement into relevant and engaging visitor-centered experiences centered on STEM/STEAM concepts for our 2026 summer of wonder. RESPONSIBILITIES (essential functions denoted with *) Interpretation Involve visitors with the museum collection through hands-on and inquiry-based learning at a variety of engagement carts.* Lead STEAM tours with museum visitors.* Meet diverse visitor experience needs during all tours. Facilitate visitor-centered and dynamic learning experiences in Museum galleries. Participate in ongoing reflection and evaluation related to the delivery of experiences. Build knowledge of collection and visitor engagement strategies and take part in training as needed. Locate and make strategic use of object and historic context research related to objects on display, including museum generated texts such as labels and web-based information. Assist with maintenance of education materials in galleries and around the Museum, as needed. Share expertise with colleagues. Proactively contribute to and nurture a community of learning that consists of Education and Interpretation department staff, other Museum Guides, and staff from additional departments within the Museum. Customer Service Help visitors access information about the Museum’s collection, The Studio, Hot Glass demonstrations, The Rakow Research Library, and amenities as needed. Comply with all Museum rules and procedures for working with the public. Demonstrate cultural competency when working with all visitors. General Actively and intentionally support the Museum’s commitment to diversity, equity, accessibility, and inclusion.* Actively support the Museum’s Advancement initiatives. EDUCATION AND EXPERIENCE Experience working with the public desired. SKILLS AND ABILITIES Respect and exemplify the mission, vision, and values of the Corning Museum of Glass in all interactions with colleagues, staff, volunteers and the public. Represent the Museum in a professional manner at all times. Adhere to all prescribed organizational and departmental policies and procedures. Work with people from a variety of cultures; ability to maintain an appropriate voice for diverse audiences. Calmly handle stress of high customer demands in a hospitality environment. Work independently and as part of a team; strong collaboration skills. Work with minimal supervision while consistently communicating status. Ability to learn new technology quickly and thoroughly. Strong ability to enthusiastically and effectively interface with the public and internal stakeholders. Excellent presentation skills and ability to speak in front of diverse groups. Excellent listening skills. Proven ability to handle multiple projects and tasks; resourceful mindset and flexible. Strong ability to organize and synthesize complex information succinctly. Outstanding ability to think creatively and identify and resolve problems. Strong critical thinking skills and ability to synthesize and make connections among various contexts, histories, disciplines, and fields. Focused on quality over speed; responsive and understands a sense of urgency. Basic knowledge of Microsoft Office Suite. Foreign languages desired. Willingness to work up to 29 hours per week with a flexible schedule including weekends and holidays. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required move about the museum, remain stationary for hours at time, and transport carts around the museum when needed. The employee is frequently required to move or transport up to 10 pounds. SAFETY RESPONSIBILITIES The employee shall be fully acquainted with and comply with all safety policies and procedures of the Corning Museum of Glass. CONFIDENTIALITY Maintain confidentiality of information related to the Corning Museum of Glass and employees that may be encountered, either formally or informally, during the normal course of business. DISCLAIMER The duties listed above are intended only as illustrations of the various types of work that may be performed and is not an inclusive summary of job duties and responsibilities. The omission of specific statements of duties or responsibilities does not exclude them from the position. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the Corning Museum of Glass as the needs of the Museum and requirements of the job change.

Responsibilities

The Museum Guide implements approaches for visitor engagement with historical, science, and art collections, focusing on personally meaningful experiences centered on STEM/STEAM concepts. Key duties include leading hands-on and inquiry-based learning sessions, facilitating dynamic learning experiences in galleries, and meeting diverse visitor needs during tours.