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Mystery Shopper at TSMG

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

0.0

Posted On

15 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Observation, Discretion, Reporting, Internet Access

Industry

Outsourcing and Offshoring Consulting

Description

Project Overview We are looking for Mystery Shoppers to evaluate the dining experience at selected restaurants. The aim is to assess service quality, staff knowledge, and overall guest satisfaction. \n Key Responsibilities Visit the restaurant and dine with at least one additional person. Order a full meal including: Drinks Starters Main courses Dessert Starters, drinks, and desserts may be shared or ordered individually. Choose different meals and drinks to allow staff the opportunity to suggest additional items before being asked. Mention a pretend allergy during the visit and observe how staff respond. Make an additional purchase at the bar during the visit. Observe staff interactions, service timing, and overall guest experience. Take photos where appropriate and keep all receipts. Reporting Requirements Submit a detailed evaluation report after the visit. Upload photos and receipts as part of the report. Requirements Strong attention to detail. Ability to observe service interactions discreetly. Reliable internet access to complete the report. \n

Responsibilities

The primary responsibility is to visit selected restaurants and dine to evaluate the service quality, staff knowledge, and overall guest satisfaction. This includes ordering specific meal components and making an additional bar purchase during the visit.