As a Chocolate Advisor you will be an ambassador of LINDT ensuring all customers receive a world class premium experience. You will guide them through their store visit with a commitment to give our visitors a shopping experience out of the ordinary! This include;

• Providing the highest levels of customer service by greeting all customers, “Welcome to Lindt”, hosting and providing a memorable experience
• Guiding and informing customers on Lindt chocolate products and handling with passion and in-depth knowledge
• Provide customers assistance in the selection of quality Lindt products, encouraging additional sales.
• Actively sampling providing product knowledge and introducing products through discussion of taste profiles and ingredients.
• Awareness of daily sales budgets, actively upselling to increase customer transaction spend.
• Multitasking between completing store operational tasks and serving customers.
• Restocking and cleaning through the day

You will also as part of the store’s team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to.