NABET - Direct Response Associate at KQED, Inc.

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

42.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Tact, Diplomacy, Multitasking, Editing, Attention To Detail, Ap Style Guide, Organizational Skills, Independent Work, Teamwork, Google Suite Proficiency, Microsoft Office Suite Proficiency, Google Drive, Google Calendars, Written Communication, Spoken Communication

Industry

Broadcast Media Production and Distribution

Description

Title: Direct Response Associate Schedule Format - Location: Hybrid - San Francisco Pay Information: $34.07 - $41.33 hourly Position Summary: The Direct Response Associate helps support membership solicitation and fundraising efforts and provides customer support for KQED’s donors. This position works under the direction of the Associate Director of Direct Response Fundraising. The successful candidate will be required to join NABET Local 51. Essential Functions: Project manage direct mail and email pieces that are prepared both internally and externally through our agency. Assist with editing and reviewing written fundraising materials Keep communication calendar organized and ensure mailings and emails don’t overlap unintentionally Review data samples for fundraising efforts and ensure revisions that need to be made are done in a timely manner. Assist with mailing lists and query generation to support campaigns and projects. Participate in donor outreach strategy sessions. Responsible for fifteen hours of dedicated customer service each week to address inbound inquiries by phone and/or email and critical work assigned by their supervisor. Work with Donor Relations team on thank-you gift inventory and management Other duties as assigned Candidate Qualifications: Excellent interpersonal skills and ability to handle situations with tact and diplomacy. Ability to handle multiple tasks simultaneously and with ease, and efficiency. Editing skills and a high level of attention to detail. Familiarity with AP style guide. Excellent organizational skills. Ability to work well independently and as part of a team. High degree of proficiency with Google Suite, Microsoft Office Suite and Google Drive/Calendars. Excellent spoken and written language skills. Ability to maintain confidentiality. Ability to work under pressure and meet deadlines. A healthy understanding of the mission of KQED and an overall awareness of its programs and benefits to the community. Physical Demands: Ability to lift a minimum of fifteen (15) pounds; Ability to exert maximum muscle force to lift, push, pull or carry; Ability to use abdominal and lower back muscles over time without fatigue; Ability to stand and/or sit for extended periods; Ability to bend, stoop, stretch, twist, sit, and reach; Fine motor skills; Good visual and auditory acuity. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. NOTE: This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as necessary to meet the ongoing needs of this organization.

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Responsibilities

The Associate will project manage direct mail and email fundraising materials, assist with editing, maintain the communication calendar, and review data samples for fundraising efforts. This role also requires dedicating fifteen hours weekly to customer service for donor inquiries and managing thank-you gift inventory.