JOB DESCRIPTION SUMMARY:
The Financial Crime Risk Investigation Support Officer I provides a broad range of support and/or performs general to specialized money laundering detection activities, review of transactions and/or other processing activities.
EDUCATION & EXPERIENCE:
- Undergraduate degree or equivalent work experience
PREFERRED SKILLS:
- Analytical skills
- Writing and communication skills
- Time Management
- Organizational skills
CUSTOMER ACCOUNTABILITIES:
- Performs routine to broad tasks, follows established procedures, and investigates straightforward problems to identify and implement the most suitable solution
- Completes investigations – reports/escalates risk issues or process gaps identified
- Performs a variety of AML and Sanctions/ABAC information gathering activities as a part of FCRM regulations
- Supports AML and Sanctions/ABAC related activities and transactions to resolve business issues
- Reviews banking transactions to ensure they are within the bank and regulatory thresholds and guidelines
- Forwards unusual transactions and supporting information for further review
- Performs a variety of research activities including addressing research discrepancies
- Identifies opportunities to improve service delivery and support process improvement initiatives
SHAREHOLDER ACCOUNTABILITIES:
- Prioritizes own workload to meet SLA requirements for service and productivity
- Supports the timely and accurate completion of business processes and procedures
- Escalates non-standard or high-risk activities as necessary
- Ensures necessary due diligence to support the accuracy of all transactions/activities
- Follows internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients
- Ensures documentation that is prepared/completed is accurate and properly reflects business intentions and is consistent with relevant rules/regulations
- Supports and participates in process improvement opportunities
- Contributes to the preparation of procedural documents in support of day-to-day operations
- Is knowledgeable of and complies with Bank Code of Conduct
EMPLOYEE/TEAM ACCOUNTABILITIES:
- Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
- Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
- Contributes to a fair, positive and equitable environment that supports a diverse workforce
- Acts as a brand champion for your business area/function and the bank, both internally and/or externally
PHYSICAL REQUIREMENTS:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel – Occasional
- International Travel – Never
- Performing sedentary work – Continuous
- Performing multiple tasks – Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds – Occasional
- Sitting – Continuous
- Standing – Occasional
- Walking – Occasional
- Moving safely in confined spaces – Occasional
- Lifting/Carrying (under 25 lbs.) – Occasional
- Lifting/Carrying (over 25 lbs.) – Never
- Squatting – Occasional
- Bending – Occasional
- Kneeling – Never
- Crawling – Never
- Climbing – Never
- Reaching overhead – Never
- Reaching forward – Occasional
- Pushing – Never
- Pulling – Never
- Twisting – Never
- Concentrating for long periods of time – Continuous
- Applying common sense to deal with problems involving standardized situations – Continuous
- Reading, writing and comprehending instructions – Continuous
- Adding, subtracting, multiplying and dividing – Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
WHO WE ARE:
TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
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