We are DHL Global Forwarding, leading company in the provision of logistics services on a global scale: we offer efficient services, reliable processes, and cutting-edge technological solutions. Specifically, as DHL Global Forwarding, we handle International Shipments, primarily conducted by Ocean and Air for both Import and Export
We are currently looking for a Station Manager to join our Team at our Naples Branch:
Key Tasks
-
- Define station
operations/cus

tomer service strategy in line with business strategy and objectives, corporate guidelines and policies

• Ensure development and implementation of complex projects, initiatives and partnerships for the station
• Plan and ensure daily logistics operations to deliver agreed customer, service, quality and financial objectives
• Develop operating budgets and proposals for new investments, and track progress of ongoing operational investments
• Ensure implementation of systems to provide adequate human resources, materials and logistics infrastructure to deliver logistics services
• Adjust operational capacities to changes/ growth in business volumes and operational requirements to profitably deliver logistics services
• Participate in identifying new

opportunities,

retaining and expanding customer base, and support business development through preparation and review of business cases

• Encourage prompt response and support to revenue generating functions such as sales and customer service to maximize business and revenue opportunities
• Define and ensure execution of operating processes, site i

nfrastructure,

equipment, IT systems, operating structure, etc. to deliver targeted capacities

• Monitor compliance with company/ local statutory obligations and legislation related to safety, health, security environment & quality
• Develop, communicate and enhance awareness of policies for safety of people, data and goods
• Recognize opportunities and introduce best practices focusing on delivering continuous improvement and enhanced productivity

Qualifications & Key Requirements

• Extensive knowledge of AFR/OFR Export/Import Operations/CS
• Excellent analytical skills and sales attitude
• Strategic vision, Forwarding business acumen, results driven and attention to details
• Proficient in performance target settlement and evaluation
• Excellent communication and negotiation skills, strong problem solving attitude
• Excellent people management skills, leadership and motivation
• Ability to take ownership and drive station solutions independently
• Capability to recognize threats and opportunities introducing best practices focusing on delivering continuous improvement and enhanced productivity
• More than 6 years experience level

Please refer the Job description for details