NAS Hub IT Service Delivery Manager at Hitachi

Beijing, Beijing, China -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

NAS Technologies, IT Service Delivery, ITSM, ITIL, NetApp, Dell EMC, Cloud Storage, Azure Files, AWS FSx, Incident Management, Problem Management, Change Management, Budget Management, Project Management, Team Leadership, SLA/OLA Development

Industry

Utilities

Description

Location: Beijing, China Job ID: R0128517 Date Posted: 2026-05-15 Company Name: HITACHI ENERGY (CHINA) LTD. Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No Job Description: The opportunity Hitachi Energy is renowned worldwide as a specialist for electrical power transmission and distribution. As a global leader, we revolutionized high-voltage technology and pioneered many world’s firsts to bring safety, reliability and efficiency to power networks around the globe. High Voltage Products manufacturing facilities around the world, >100 locations worldwide providing 24/7 service. We have No.1 market share, installed 1 out of 4 high-voltage switchgear in the world, >500k high-voltage circuit-breakers installed globally. How you’ll make an impact 1. You will manage the end-to-end lifecycle of NAS-related IT services, from design and deployment to operation and continuous improvement also lead and mentor a team of IT professionals, fostering a collaborative and high-performing environment. 2. You will develop and implement service level agreements (SLAs) and operational level agreements (OLAs) for NAS services, monitoring performance against these targets. 3. You will oversee incident, problem, and change management processes for NAS infrastructure, ensuring timely resolution and minimal disruption also collaborate with global IT teams, vendors, and business stakeholders to understand requirements, plan capacity, and implement new NAS solutions. 4. You will manage budgets, resources, and projects related to NAS service delivery, ensure compliance with corporate IT policies, security standards, and regulatory requirements. 5. You will prepare and present regular reports on NAS service performance, availability, and key metrics to senior management and identify opportunities for process automation, optimization, and cost reduction within NAS service operations. 6. You will be responsible for ensure compliance with applicable external and internal regulations, procedures, and guidelines. 7. Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background 1. You hold a bachelor's degree in Computer Science, Information Technology, or a related field. 2. Minimum of 7 years of experience in IT service delivery, with at least 3 years in a management or leadership role. 3. Proven expertise in Network Attached Storage (NAS) technologies, including NetApp, Dell EMC, or similar platforms. 4. Strong understanding of IT Service Management (ITSM) frameworks, such as ITIL, and practical experience in implementing them. 5. Experience with cloud storage solutions (e.g., Azure Files, AWS FSx) is a plus. 6. Excellent communication, interpersonal, and presentation skills, demonstrated ability to manage complex projects and cross-functional teams. 7. Strong analytical and problem-solving abilities, certifications such as ITIL Foundation, PMP, or relevant storage vendor certifications are highly desirable. More about us We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) : 1. Up to 30 days full paid leaves per year 2. Flexible Benefit program (Supplementary Pensions included) 3. Medical Insurance(outpatient and inpatient) 4. Long service awards 5. Flexible Working(subject to role) Are you ready for an exciting new challenge? Does the above description sound like you? Welcome Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today! All other questions can be directed to Talent Acquisition Partner: Sherry Xiao, WeChat: leqi_lx. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.

Responsibilities

Manage the end-to-end lifecycle of NAS-related IT services, including design, deployment, and continuous improvement. Lead a team of IT professionals while overseeing SLAs, OLAs, and infrastructure management processes.