Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

National Account Coordinator at BELFOR Franchise Group

Pittsfield Charter Township, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strong Written Communication Skills, Strong Verbal Communication Skills, Customer Service Experience, Ability to Work Independently, Ability to Work as Part of a Team, Strong Organizational Skills, Time Management Skills, Problem-Solving Skills, Strong Computer Skills, Excel, Word, Google Suite

Industry

Consumer Services

Description

BELFOR Franchise Group, a leading franchisor in the service industry, is searching for a new team member for the National Accounts Support department. This team is responsible for coordinating contracted service work between commercial accounts and the franchise owner, ensuring that the work is completed and to contractual standards. This is an entry level position, and BFG will provide all necessary training. The National Account Support Coordinator will be the primary contact for the commercial vendor. They will set up the account and coordinate the service work between the vendor and local franchise owner. They will also facilitate all invoicing and billing activities. Other responsibilities include, but are not limited to: * Reviewing and understanding the vendor contracts * Reviewing work orders and service reports * Creating invoices for the vendor once work is completed * Communicating via email and phone with both the vendor and franchise owner, providing an excellent customer service experience * Maintaining an organized system of digital records * Providing reporting to vendors and management * Other duties as assigned Position qualifications: * Strong written and verbal communication skills * Previous customer service experience * Ability to work independently and as part of a team * Strong organizational and time management skills * Good problem-solving skills * Strong computer skills, including Excel, Word and Google Suite * A high school diploma with some college coursework * The ability to work in office in Ann Arbor BELFOR Franchise Group offers a range of benefits to include: Medical, Dental, Vision, Life & Disability, 401k, Paid time off plus much more!

Responsibilities

The National Account Support Coordinator will coordinate contracted service work between commercial accounts and franchise owners, ensuring completion to contractual standards. They will also handle invoicing and billing activities.