POSITION OVERVIEW

We are seeking a highly motivated and results-driven National Account Manager to lead and grow relationships with key 3-step national distribution partners across the U.S. Reporting to the Director of Sales, this strategic role will serve as the primary point of contact for some of our largest customers—developing account strategies, growing revenue and share, and leading cross-functional efforts to deliver a superior customer experience.

QUALIFICATIONS

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
• Minimum 5 years of progressive sales experience, including national account or key account management in a distribution-driven business.
• Proven track record of delivering measurable revenue growth and building long-term customer relationships.
• Strong financial and business acumen, including knowledge of cost structures and pricing models.
• Excellent communication and interpersonal skills; able to lead through influence and collaboration.
• Proficiency in MS Office (Excel, PowerPoint, Outlook); CRM system experience preferred.
• Ability to work independently in a remote environment with minimal supervision.
• Willingness and ability to travel 50%+ nationwide.

PHYSICAL REQUIREMENTS

This position requires regular communication, frequent travel (including air travel), and extended periods working from a computer. Occasional lifting of up to 40 pounds may be required. Reasonable accommodations will be made for qualified individuals with disabilities.

• Serve as the strategic lead and relationship manager for major national accounts in the 3-step distribution channel.
• Develop and execute account plans that align with business growth targets, margin goals, and market strategy.
• Build and maintain strong, multi-level relationships across customer organizations, fostering trust and long-term loyalty.
• Coordinate internal resources including sales, marketing, product management, technical support, and operations to ensure customer expectations are met or exceeded.
• Lead contract negotiations and promotional planning to maximize revenue and profitability.
• Identify and capitalize on new business opportunities with existing and prospective customers.
• Provide accurate forecasts, manage the sales pipeline, and contribute to annual budget planning.
• Monitor and report on competitive activity, customer needs, and market trends to inform product development and strategic direction.
• Serve as a key voice of the customer, collaborating with R&D and Marketing on emerging technologies, programs, and innovations.