You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.
In this pivotal role as National Account Manager – Institutional Sales, you will lead the charge in driving growth and customer engagement across Canada’s institutional healthcare landscape. You will be responsible for building and executing strategic sales plans that deliver value to institutional customers—including long-term care facilities, hospitals, and group purchasing organizations (GPOs)—through our incontinence product portfolio. This role requires a high level of autonomy, strategic thinking, and a deep understanding of the Canadian institutional channel.

In this role, you will:

• Channel Strategy & Opportunity Assessment: Identify and assess channel opportunities and customer needs. Partner with Marketing to co-develop tailored solutions that address the unique challenges of institutional customers.
• Customer & Distributor Relationship Management: Build and nurture long-term, trust-based relationships with key institutional customers, distributors, and GPOs. Serve as the primary point of contact and advocate for customer needs within the organization.
• Sales Execution & Growth Delivery: Drive sales results by developing and executing customer-specific business plans. Identify growth opportunities and craft selling strategies that deliver against volume, share, and profitability targets.
• Financial Management: Manage trade investments and customer budgets to ensure profitable growth. Monitor performance against targets and adjust plans as needed to deliver results.
• Cross-Functional Leadership: Collaborate with internal stakeholders including Marketing, Finance, Supply Chain, and Customer Development to ensure seamless execution of customer plans.
• Market Intelligence & Insights: Stay attuned to market trends, competitive activity, and policy changes within the institutional healthcare space. Translate insights into actionable strategies.
• Compliance & Reporting: Ensure all sales activities comply with internal policies and external regulatory requirements. Maintain accurate records and reporting for audit readiness.

ABOUT US

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.
At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

In this role, you will:

• Channel Strategy & Opportunity Assessment: Identify and assess channel opportunities and customer needs. Partner with Marketing to co-develop tailored solutions that address the unique challenges of institutional customers.
• Customer & Distributor Relationship Management: Build and nurture long-term, trust-based relationships with key institutional customers, distributors, and GPOs. Serve as the primary point of contact and advocate for customer needs within the organization.
• Sales Execution & Growth Delivery: Drive sales results by developing and executing customer-specific business plans. Identify growth opportunities and craft selling strategies that deliver against volume, share, and profitability targets.
• Financial Management: Manage trade investments and customer budgets to ensure profitable growth. Monitor performance against targets and adjust plans as needed to deliver results.
• Cross-Functional Leadership: Collaborate with internal stakeholders including Marketing, Finance, Supply Chain, and Customer Development to ensure seamless execution of customer plans.
• Market Intelligence & Insights: Stay attuned to market trends, competitive activity, and policy changes within the institutional healthcare space. Translate insights into actionable strategies.
• Compliance & Reporting: Ensure all sales activities comply with internal policies and external regulatory requirements. Maintain accurate records and reporting for audit readiness

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• A recognized Bachelor’s Degree and 5+ years of sales experience, with experience in institutional channels (e.g., long-term care, hospitals, GPOs) within the Canadian market.
• Proven success selling incontinence or similar healthcare products.
• Strong financial acumen and experience managing customer P&Ls.
• Excellent communication, negotiation, and relationship-building skills.
• A collaborative mindset and ability to influence cross-functional teams.
• Deep understanding of the Canadian healthcare landscape and procurement processes.
• Proficiency in CRM tools and Microsoft Office Suite