National Account Manager - Sigma Healthcare Retail at Kenvue
Surry Hills, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

03 Mar, 26

Salary

0.0

Posted On

03 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Account Management, Commercial Acumen, P&L Management, Forecasting, Analytical Skills, Negotiation, Stakeholder Management, Collaboration, Communication, Leadership, Problem Solving, Adaptability, Growth Mindset, Retail Experience, Consumer Healthcare, Data Analysis

Industry

Personal Care Product Manufacturing

Description
Kenvue is currently recruiting for a: National Account Manager - Sigma Healthcare Retail What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who We Are Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here. Role reports to: Business Manager Location: Asia Pacific, Australia, New South Wales, Sydney Work Location: Fully Onsite What you will do We are seeking a high-performing National Account Manager to lead a defined portfolio of categories within Sigma Healthcare Retail (Chemist Warehouse, Amcal and Discount Drug Store), one of Kenvue’s most strategically significant retail partners. You will work collaboratively with cross-functional stakeholders and peer NAMs as part of the dedicated Sigma Healthcare team, while owning the full commercial performance, forecasting, P&L management, and executional delivery for your portfolio of categories. Reporting directly to the Business Manager – Sigma Healthcare Retail (Chemist Warehouse, Amcal and Discount Drug Store), you will play a critical role in delivering customer strategy, driving category growth, and ensuring flawless execution in a fast-paced, highly dynamic retail environment. This role requires strong commercial acumen, resilience, a growth mindset, and the ability to self-solve with pace and accountability. Key Responsibilities Category Ownership & Strategic Execution Own the strategy, performance, and commercial delivery for your portfolio of categories within Sigma Healthcare (Chemist Warehouse, Amcal and Discount Drug Store). Develop insight-led joint business plans (JBPs) aligned to the total-customer strategy set by the Business Manager. Apply an outside-in focus to ensure all plans are grounded in customer and shopper needs. Flawlessly execute category plans in a dynamic, fast-moving retail environment — ensuring promotional plans, activations, innovation launches, and in-store initiatives are delivered with precision. Adapt quickly to change, adjusting plans with agility to protect performance and capture new opportunities. Category-Level P&L Management Own the full P&L for your assigned categories, including revenue, margin, mix, trade spend, and ROI. Apply an owner mindset to identify commercial opportunities, mitigate risks, and optimise profitability. Ensure category performance ladders up to the broader Sigma Healthcare total-customer objectives overseen by the Business Manager. Forecasting, Demand Planning & Supply Excellence Lead highly accurate forecasting, using insights, promotional uplift models, trend analysis, and risk/opportunity assessment. Partner closely with Supply Chain to maintain strong availability, minimise out-of-stocks, and support flawless execution of new product launches. Escalate risks early and propose clear, commercially sound solutions. Customer Relationship Management Build strong, influential relationships with Sigma Healthcare buying, planning, and marketing teams. Negotiate effectively to drive mutual value and sustainable category growth. Support and contribute to customer meetings alongside the Business Manager and peer NAMs. Category Leadership & Insights Lead annual category reviews, bringing forward data-driven insights, innovation opportunities, and growth pathways. Translate consumer, shopper, and market insights into actionable strategies and initiatives. Strengthen Kenvue’s leadership position in everyday care categories. Trade Spend, Promotions & ROI Own and optimise the trade investment budget for your categories, ensuring disciplined spend and strong ROI. Conduct post-event analysis to embed continuous improvement in promotional effectiveness. Ensure trade spend decisions align with the value of Trust with Science through evidence-based choices. Internal Leadership, Reporting & Collaboration Provide clear, timely reporting to the Business Manager, including performance insights, forecasts, risks, and commercial recommendations. Work cross-functionally with Marketing, Category, Supply, Finance, and Leadership teams to support executional excellence. Model Kenvue behaviours in all interactions — demonstrating resilience, a growth mindset, daring spirit, and strong self-solving capability. What we are looking for Required Qualifications 4–6+ years FMCG, retail, or consumer healthcare account management experience (Chemist Warehouse, Grocery or Pharmacy channel experience advantageous). Strong commercial acumen with proven P&L ownership at category or customer level. Advanced forecasting, analytical, and financial modelling capability. Strong negotiation & influencing skills and stakeholder management. Resilient, adaptable, and solution-oriented — thrives in fast-paced, ambiguous environments. Growth mindset with a drive for continuous improvement and high performance. Strong collaboration, communication, and cross-functional leadership skills. Highly proficient in Excel, forecasting systems, and commercial reporting. Degree in business/account or related area What’s in it for you Competitive Benefit Package* Paid Company Holidays, Paid Vacation, Volunteer Time & More! Learning & Development Opportunities Kenvuer Impact Networks This list could vary based on location/region *Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process. Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation. At Kenvue, we foster a culture of belonging. In 2024, Kenvue was selected as one of Seramount’s 100 Best Companies for working parents and caregivers, recognizing our ongoing commitment to providing inclusive benefits for Kenvuers and families. Our community attracts curious and collaborative team members motivated by always striving to improve. Our team offers you plenty of opportunities to deepen your existing expertise and build on new skills by broadening your exposure outside of your own category. By working across the business, we harness the power of data and technology in new ways to better understand human insights and drive better health outcomes.
Responsibilities
The National Account Manager will lead a defined portfolio of categories within Sigma Healthcare Retail, focusing on commercial performance, forecasting, and executional delivery. This role involves developing joint business plans and ensuring flawless execution in a dynamic retail environment.
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