SUMMARY

Established in 1994, ECG Facilities Services is a leading provider of Mechanical and Electrical (M&E) maintenance across the UK. With a strong presence in the commercial, retail and industrial sectors, ECG also delivers specialist services in water hygiene and managed services - operating 24/7, 365 days a year.
With over 30 years of industry expertise and a workforce of more than 400 employees, ECG operates nationwide from its headquarters in Blantyre, Glasgow, supported by strategically located offices across the UK. Now part of the Mecsia Group, ECG continues to set the standard in facilities maintenance through innovation, real-time technology, and an unwavering commitment to excellence.
At ECG, we value the strength that comes from a diverse team. We are proud to promote equality, embrace inclusion, and stand firmly against discrimination in the workplace.

KNOWLEDGE & UNDERSTANDING

• Experience operating in the private FM sector (desirable).
• Proficiency in Microsoft Office Suite. Excellent customer communication skills.
• Self-motivated and dependable, with the ability to work independently and contribute effectively within a team.
• Organised communicator with strong interpersonal skills. High level of verbal & written skills.

SKILLS

• Reliable under pressure in a fast-paced environment.
• Be able to prioritise your work, plan, organise and monitor several activities at the same time.
• Managing tight turnaround periods, in particular chasing subcontractors for quotations to ensure they are received for the specified deadline.
• A flexible approach to working hours is essential due to the operational requirements of the business.
• This may include overtime working during busier periods.
• Good time management skills.
• Proactively seeks ownership and accountability.
• Prepared to Challenge the status quo.
• Proactive problem-solver.

QUALIFICATIONS

• Education to SQA Nat. 4 Standard or equivalent Standard grade (General Pass) in English and Maths or a relevant National qualification equivalent to Higher level (Grade A-CWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.

• Producing Contract Handover Documents following new contract awards.
• Producing PPM Planners/Maintenance Schedules for new contract awards.
• Emailing sub-contractors with new tender opportunities that come into the business and obtaining their maintenance quotations before the specified deadline.
• Updating CRM system (Sales Pipeline) with current tender opportunities and new contract awards.
• Producing a monthly report on any new contract handovers that have been completed and issued over the course of the month.
• Attending contract handover meetings to take minutes on the meeting and subsequently produce and issue the meeting minutes to the relevant personnel.
• Collaborate with internal stakeholders including Operations, Technical Management Teams & Contract Support Teams.