Benefits

Pulled from the full job description

Parental leave

Paid volunteer leave

Full job description

Company Description

SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,400 employees across Australia. We are accredited by NATA and ISO 9001, ensuring our services meet both Australian and international standards.

Job Description

This is an exciting opportunity for an experienced Talent Acquisition Advisor to take ownership of end-to-end recruitment across a fast-paced and diverse business.

Based in Perth, you’ll work closely with hiring managers and the broader HR team to deliver effective recruitment solutions, with a strong focus on blue-collar and high-volume roles. You’ll be a key point of contact throughout the recruitment process, ensuring a positive experience for both candidates and hiring managers.

What you’ll be doing

• Managing end-to-end recruitment across a range of roles, including advertising, screening, interviews, documentation, medicals, reference checks and candidate engagement, while ensuring compliance with relevant legislation and internal policies
• Partnering with hiring managers to understand resourcing needs, confirm role requirements and deliver tailored recruitment solutions
• Developing sourcing strategies and talent pipelines through job boards, universities, industry networks and external partners
• Managing pre-employment checks and recruitment documentation to ensure records are accurate, compliant and audit-ready
• Advising and coaching hiring managers on recruitment processes, procedures and best practice
• Supporting bulk recruitment campaigns, assessment centres, onboarding and internal mobility initiatives
• Providing market insights on talent availability, salary expectations and competitor activity to support workforce planning
• Maintaining SmartRecruiters, tracking recruitment metrics and analysing hiring trends to inform talent acquisition activity
• Managing agency and vendor relationships while promoting diversity, inclusion and a positive candidate experience
• Driving continuous improvement across recruitment processes, while supporting ad-hoc HR projects and general HR administration as required

Qualifications

What we’re looking for

• Minimum 5 years’ experience in recruitment, either internally or within an agency environment
• Demonstrated experience managing end-to-end recruitment processes
• Experience with blue-collar, operational or high-volume recruitment
• Experience supporting bulk recruitment campaigns and assessment centres
• Strong stakeholder management and communication skills
• Excellent organisational skills with the ability to manage competing priorities
• High attention to detail and strong administration skills
• Confidence using recruitment systems and Microsoft Office
• Experience with SmartRecruiters will be highly regarded
• Qualifications in Human Resources or a related field will be advantageous but are not essential

If you enjoy working in a fast-paced recruitment environment and want to join a global organisation where you can take ownership of recruitment outcomes, we’d love to hear from you — apply today.

Additional Information

WHY WORK FOR SGS?

Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS.

• As a company, we have embraced the shift to flexible work
• Sustainability is embedded in our culture and the way we do business
• Paid parental leave
• Paid time for volunteering day and blood donations
• Corporate health & wellbeing offers
• Ongoing learning & development
• Career development opportunities (Nationally and Globally)
• SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

COME TO WORK AND BE 100% YOU

SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace.

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.Full job description

Human Resource Adviser

Name – Nexar Group Pty Ltd T/A Nexar Group

ABN - 98 615 511 969

Salary – $120,000 plus superannuation

Location – 310/566 St Kilda Road, Melbourne VIC 3004

Working Hours -38hrs per week

Permanent Full-time position

About the role

We are seeking a skilled Human Resource Adviser to join our team. The role will support the business in managing its human resources needs and maintaining an effective and professional workplace environment. The position requires strong communication, organisational and interpersonal skills, with the ability to work collaboratively with management and employees.

Roles & Responsibilities

• Providing comprehensive staffing, recruitment, and personnel administration support in accordance with the organisation's human resource policies and programs.
• Advising management on workplace relations policies, employee performance, disciplinary matters, and employment procedures.
• Coordinating the advertising of job vacancies, conducting interviews and assessments, and assisting with the recruitment and selection of suitable employees.
• Maintaining accurate employee records and updating relevant human resource management systems and databases.
• Collecting and recording vacancy details from employers, including position descriptions, remuneration, and employment conditions.
• Communicating available job opportunities to employers and prospective job seekers and assisting with suitable candidate placements.
• Coordinating employee induction and providing information regarding employment conditions, remuneration, benefits, and career progression opportunities.
• Reviewing and interpreting relevant employment legislation, awards, enterprise agreements, employment contracts, wage systems, and dispute resolution procedures.
• Conducting negotiations regarding employment conditions and assisting in the management and resolution of workplace disputes, complaints, and grievances. Assisting in the development and implementation of enterprise agreements, collective employment arrangements, workplace relations policies, and productivity-based remuneration programs.
• Coordinating and supporting workplace consultative committees, employee consultation processes, and staff participation initiatives.
• Provides staffing and personnel administration support to assist in the implementation and management of an organisation’s human resource policies and programs.

Benefits and perks The business offers a great workplace for its staff where everyone feels valued and respected. It's an opportunity for you to be an integral part of our organization.

Skills, experience and qualifications

• Must have an experience of minimum 1 year working as a Human Resource Adviser
• Must have bachelor or higher qualification.
• Time management and organizational skills.
• Communication skills

How to Apply

If you are interested in applying for the above position, please forward your resume to us. Please note we will ONLY be contacting candidates who are successful for an interview.

Pay: $100,000.00 – $120,000.00 per year

Work Location: In personFull job description

HR Lead | People, Culture & Capability

A genuine opportunity to lead HR, influence a national business and build what comes next.

Some HR roles are about maintaining what's already there.

This isn't one of them.

We're looking for an experienced HR Lead who wants the opportunity to genuinely influence how a growing national business develops its people, builds its leaders and approaches the future of HR.

Reporting directly to the Managing Director, you'll lead the HR function for a business of 350+ employees across 80+ stores nationally, working closely with our Department Heads and particularly our National Retail Sales Manager, with retail representing the largest part of our workforce.

You'll have a voice. You'll have access to the people making the decisions. And you'll have genuine scope to challenge, improve, implement and lead change.

About Us

PTC Phone Tech & Comm is a proudly Australian, family-owned business that has been growing since 2009.

Today, we have 80+ stores across Australia and more than 350 team members, operating in a fast-moving retail and technology environment.

Our values – Trust, Sincerity, Simplicity, Teamwork and Challenge – influence how we work, how we lead and how we treat our people.

We're serious about performance and accountability, but we're equally serious about creating a workplace where people can enjoy coming to work, have a laugh, develop their careers and feel supported by the people around them.

We're continuing to grow and evolve, and we're looking for an HR Lead who wants to help shape what comes next.

The Opportunity

This is a broad, influential and genuinely hands-on HR leadership role.

You'll work closely with the Managing Director and Department Heads across the business, providing practical people leadership while helping us continue to develop our longer-term people strategy.

You'll have a particularly close partnership with our National Retail Sales Manager and retail leadership team, supporting the largest people component of our business.

You'll coach leaders, develop future talent, oversee succession and capability, navigate complex ER and IR matters, strengthen compliance, improve performance and help our leaders become better people leaders.

And while you'll be based at Head Office, we don't want HR disconnected from the people it supports.

You'll occasionally get out into our stores, spending time with Store Leaders and teams, understanding what it's actually like on the frontline, building relationships and seeing firsthand where HR can better support, coach and develop our people.

What You'll Own

There's plenty of variety.

You'll take the lead across areas including:

• Leading, supporting and developing the HR team
• Acting as a trusted people partner to the Managing Director and Department Heads
• Partnering closely with the National Retail Sales Manager on people capability and performance across our national retail network
• Coaching and developing Area Managers, Store Leaders and Department Leaders
• Driving talent mapping, succession planning and internal progression
• Identifying high-potential employees and helping create meaningful development pathways
• Building stronger leadership capability across the business
• Supporting workforce planning and future organisational capability
• Providing practical, commercially balanced HR advice
• Managing employee relations and industrial relations matters
• Navigating Fair Work matters, Modern Awards and employment obligations
• Conducting disciplinary, performance, grievance and other formal employee meetings
• Developing and overseeing Success Improvement Plans (SIPs/PIPs)
• Managing complex conduct and performance matters
• Supporting workplace investigations, complaints and grievances
• Strengthening HR compliance, documentation and processes
• Using people and performance data to identify trends, risks and opportunities
• Working collaboratively with recruitment to continually improve the quality of our hires
• Helping leaders address poor performance early, fairly and effectively
• Measuring whether our people initiatives are actually making a difference

You won't be expected to personally do everything.

Part of leading the function is knowing how to prioritise, delegate, develop your team and build capability in the leaders around you.

A Big Part of This Role: AI

AI capability is a must for this role.

We're not looking for someone who simply uses AI occasionally to rewrite an email.

We want someone who is genuinely interested in how AI, automation, workflows and better use of data can transform the way HR operates.

You'll have the opportunity – and expectation – to identify, implement and continually improve how we use AI across areas such as:

• Recruitment and candidate assessment
• Talent mapping and succession planning
• Learning and development
• Leadership coaching and support
• Performance and productivity insights
• HR reporting and workforce analytics
• Compliance monitoring
• Employee lifecycle processes
• Identifying emerging people trends and risks
• Reducing repetitive HR administration
• Creating better tools and resources for leaders
• Improving the speed, consistency and quality of HR decision-making

You'll also help the HR team and our broader leaders build their own capability and confidence with AI.

You don't need to be a developer.

But you do need to be confident with AI, curious about what it can do, willing to experiment and capable of turning ideas into practical solutions.

If your response to AI is “that's not really my thing”, this probably isn't the role for you.

If your response is “I wonder how we could use that to do this better?”…

we should probably talk.

Who We're Looking For

Your HR knowledge matters.

Who you are as a person matters just as much.

You're approachable.

Our people should feel comfortable walking to your desk, picking up the phone or asking for help.

You're genuinely good with people.

You enjoy building relationships and can connect just as comfortably with a new retail team member as you can with the Managing Director.

You're engaging.

You can bring people with you rather than relying on a title to make things happen.

You're adaptable.

We're a growing retail business. Things move quickly, priorities change and sometimes the plan you started the morning with isn't the plan you're working to by lunchtime.

That doesn't throw you.

You're commercially minded.

You understand HR isn't there simply to tell the business what it can't do.

You can assess risk, understand the commercial reality and help find the right way forward.

You're confident when it matters.

You can conduct a difficult meeting, challenge a leader, manage an IR issue or hold someone accountable while remaining fair, professional and human.

You love developing people.

This is important.

We don't want our leaders dependent on HR to solve every people problem for them.

You'll coach them, challenge them and help build their confidence and capability so they become better leaders themselves.

You're fair and balanced.

You can genuinely support our people while also protecting the standards, expectations and interests of the business.

And you have a great sense of humour.

Yes, we're putting that in the job ad.

HR deals with some serious and challenging situations, but we also work with some great people.

We want someone who can take their responsibilities seriously without taking themselves too seriously.

What You'll Bring

We're looking for someone with:

• Strong generalist HR experience and the confidence to operate at a senior HR leadership level
• Experience partnering with senior executives and operational leaders
• Demonstrated employee relations and industrial relations capability
• Strong working knowledge of the Fair Work Act, Modern Awards and Australian employment obligations
• Confidence conducting formal employee meetings, investigations and performance processes
• Experience developing and managing SIPs/PIPs and performance improvement processes
• Strong coaching and leadership-development capability
• Experience with talent management, succession planning and workforce planning
• The ability to navigate sensitive and complex people matters with sound judgement
• Strong communication and relationship-building skills
• Confidence working with people, performance and workforce data
• The ability to manage competing priorities in a fast-moving environment
• A practical, commercially balanced approach to HR
• Strong AI capability and a genuine appetite to implement and integrate AI into HR
• Experience within retail, multi-site or another fast-paced operational environment would be highly regarded

Most importantly, you'll know how to connect with people while maintaining a high standard.

Why PTC?

Because this is an opportunity to do more than maintain an HR function.

You'll report directly to the Managing Director and work alongside the leaders responsible for running the business.

You'll have the opportunity to influence:

• How we develop our leaders.
• How we identify our future talent.
• How our people progress through the business.
• How we improve performance and accountability.
• How we use AI, automation and data.
• How we support our people.
• And ultimately, what our people function looks like as PTC continues to grow.

You'll be close enough to the business to see the impact of what you implement – whether that's a Store Leader you've helped develop, a future leader you've identified, an HR process you've transformed or a better way of working you've introduced.

You'll have permission to bring ideas, challenge the way things are done and make things better.

We're not looking for someone who simply wants to maintain HR.

We want someone who wants to lead it, evolve it and make a genuine impact.

If you're an HR leader who loves people, enjoys a challenge, embraces technology, can have the tough conversations when they're needed and gets genuine satisfaction from seeing other people develop and succeed…

we'd love to hear from you.

Ready to lead from the front? Apply now.

Company Overview

• More than a workplace: PTC is a community where teamwork, growth, and purpose drive everything we do.

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