WHO WE ARE:

At Nature’s Touch, we’re a purpose-driven leader in the Private Brands frozen fruit industry, serving North America, Australia, Taiwan, and Japan for over 21 years. With 500+ employees and millions of households enjoying our products, we’re recognized for quality, innovation, and sustainability, earning multiple industry awards. Join our collaborative team and make an impact in a company where your ideas, growth, and contributions truly matter.
Location: This role is ideally based in the GTA (Toronto area) with a hybrid work model - in the office once a week.

THE ROLE:

We’re looking for a trailblazing National Director of Sales - Canada to drive and grow our most important customer relationships in Canada. Reporting to the VP of Sales, you’ll lead a Key Account Manager, manage a major account, and play a key role in leading transformation by fostering bold, collaborative, and transparent partnerships.
At Nature’s Touch, we believe in Collaborative Disruption - using insight-driven conversations, co-creating value, and leading joint business planning to deliver sustainable growth for both our customers and our company. If you’re ready to challenge the status quo and make a real impact, this role is for you.

KEY RESPONSIBILITIES:

• Lead customer transformation initiatives and manage top-to-top relationships with major Canadian retailers.
• Build and grow trusted, insight-driven partnerships that expand private brand business.
• Develop and execute national customer strategies, including joint business planning, forecasting, pricing, promotions, and performance tracking.
• Fully own a major retail account, ensuring strategic planning, flawless execution, and long-term, sustainable success.
• Drive national sales performance to meet or exceed revenue, margin, and growth targets, focusing on sustainable wins with strategic foresight.
• Collaborate across R&D, insights, supply chain, marketing, and finance to identify growth opportunities and deliver category leadership.
• Lead strategic negotiations in pricing, contracts, and programs to deliver win-win outcomes.
• Coach and mentor the Key Account Manager, ensuring alignment with business priorities and high performance.
• Provide actionable market insights and data-driven recommendations to support strategic business decisions.
• Communicate Nature’s Touch value proposition through compelling, customer-focused presentations and proposals.