Leads interactions in a client-facing role and sees opportunities to drive value for clients in lab operations, including but not limited to buildouts, asset management programs, and optimization strategies.
Coordinates the governance of pursuit activity throughout the process including qualification, discovery, proposal, pricing presentation and negotiation.
Stays abreast of industry dynamics; evaluates industry and business trends and analyzes performance and responds with necessary business change.
Achieves financial, operational and other objectives as established in company or client goals.
Establish and maintain relationships with key partners.
Partner with clients to gain an understanding of their business goals and objectives.
Provide strategic direction toward the creation of proposals, presentations, and other client-facing materials.
Set and measure operational and financial goals for client accounts.
Provide oversight on profit and loss for accounts including budget and forecast development, monthly business reviews, and achievement of sales targets.
Review financial reports and develop cases for budgets and reserve investments while prioritizing key initiatives. Provide recommendations to business leaders that impact a line of business.
Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
Identify and solve multi-dimensional, complex, operational, and organizational problems using the appropriate resources within or outside the department.
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