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National Service Manager at KG Talent

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

19 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Equipment Installation, Preventative Maintenance, Technical Support, Commercial Acumen, Operational Excellence, Resource Coordination, Service Profitability, Technical Documentation, Training Development

Industry

Human Resources Services

Description

National Service Manager | Cyklop Packaging (NSW or VIC) About the Business Cyklop Packaging is a well-established supplier of industrial packaging consumables and equipment across Australia. With a strong footprint in strapping, stretch wrap, tape and related equipment, the business services both resellers and end-users across multiple states. The Opportunity We are seeking a commercially astute National Service Manager to oversee equipment installation, maintenance, and technical support across the business. This role is critical in ensuring service reliability, customer satisfaction, and the growth of service and consumables revenue. You’ll lead a small, high-impact team and set national service standards while driving operational and commercial excellence. Key Responsibilities Lead and coordinate all service technicians nationally Oversee installations, preventative maintenance, and breakdown response Standardise installation and commissioning processes Develop training programs and maintain technical documentation Support capital equipment sales with technical expertise Implement preventative maintenance contracts and drive service revenue Monitor technician productivity and service profitability About You Technical background in industrial equipment Experience leading multi-site service teams Strong organisational and coordination skills Commercially minded with a focus on service margins and cost recovery Why Join Us? Lead a small but impactful national team Play a key role in service excellence and revenue growth Work with a growing, innovative packaging business

Responsibilities

Lead and coordinate national service technicians to oversee equipment installation, maintenance, and breakdown responses. Drive service revenue and profitability by implementing preventative maintenance contracts and standardizing commissioning processes.