National Title Production Lead at Fidelity National Financial
Maitland, Florida, United States -
Full Time


Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

65000.0

Posted On

27 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Title Search, Quality Control, Customer Communication, Process Improvement, Training Resources, Quality Reports, Offshore Team Collaboration, Abstractor Network

Industry

Financial Services

Description
Overview The National Title Production Lead at Property Insight leads and the Data Insight Solutions title production team. This role’s primary focus will be producing nationwide property reports and working with offshore teams to maintain the highest quality. The Lead is accountable for reviewing searches across the country, giving feedback to offshore teams and outside vendors, and ensuring consistent delivery of products. The Lead will also work directly with management to maintain support documentation and foster continuous process improvement. The Company is unable to sponsor applicants for work visas. Duties • Supervise the production of our nationwide title reports, quality, and SLA’s.• Quality Control on nationwide title searches.• Communicate with customers on any concerns or feedback.• Work with our offshore team and abstractor network to ensure highest quality.• Collaborate with management to foster continuous process improvement.• Assist with maintaining up-to-date training resources and support documentation.• Manage and maintain quality reports. Education High school diploma or equivalent. Experience • 3-5 years Title Search and Exam Experience. • Experience in TitlePoint, DataTrace, County Clerk sites and TitleWave.• Experience in ResWare a plus, but not necessary.• Experience working with offshore and onshore vendors. Additional Information This position is eligible to earn compensation in the range of $60,00 - $65,000/annually based on location and job-related factors such as skillset and experience. The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.
Responsibilities
The National Title Production Lead supervises the production of nationwide title reports and ensures quality and service level agreements are met. This role involves reviewing searches, providing feedback, and collaborating with management for continuous improvement.
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