Garolla’s Field Installation team is growing rapidly, with new Installers joining us every month. To support this growth, we are committed to delivering a recruitment, onboarding, and training experience that is industry-leading and leaves a lasting, positive first impression.
As the National Technical Trainer, you will take a lead role in ensuring new recruits gain and can confidently demonstrate the technical knowledge and practical skills required to deliver a consistently exceptional installation service to our customers.
This is an exciting opportunity to play a pivotal role in supporting Garolla’s growth plans through ensuring all new Field engineers have the skills required to deliver industry leading installations & customer experience

Key Responsibilities:

• Lead the technical training for all new Field engineer training, including Trainee, Installation and Technical Support Engineers.
• Ensure all training plans and material are fit for purpose, up to date and continually refined to support the delivery of a thorough and engaging training plan.
• Develop training materials to meet ongoing field requirements driven from product, procedural or process changes.
• Support the development of best practice approaches to training, utilising new technology and methods.
• Deliver interactive and engaging training sessions, utilising direct feedback and field results to continually refine the programme.
• Work with 3rd parties (training providers, colleges etc) to design and deliver an apprenticeship programme for future installers.
• Ensure the business’ commitment to safety is made clear and demonstrated from day 1 of the training programme.
• Work with the Head of Field Installations and others to design and develop a first class in house training facility for all field and new product training.

Candidate Requirements:

• 5 years experience working in the garage door industry
• Experience of fitting all garage door types, including roller, sectional and side hung
• Demonstrable experience of working in a training, coaching or mentoring capacity
• Computer literate with a good understanding of Microsoft Office applications
• Excellent communication & presentation skills
• Flexible and confident working in a changing environment
• Determined & resilient
• Has an eye for detail
• Works well under pressure

In return Garolla will offer:

• 25 days holiday plus bank holidays
• Company pension
• Bike2work scheme
• Death in service insurance
• Discounted gym membership
• Employee of the month
• Summer event

If this feel like the role for you apply today!
Job Types: Full-time, Permanent
Pay: £24,420.00-£43,110.98 per year

Benefits:

• Company pension
• Cycle to work scheme
• Health & wellbeing programme
• Life insurance
• On-site parking
• Referral programme

Work Location: In perso

• Lead the technical training for all new Field engineer training, including Trainee, Installation and Technical Support Engineers.
• Ensure all training plans and material are fit for purpose, up to date and continually refined to support the delivery of a thorough and engaging training plan.
• Develop training materials to meet ongoing field requirements driven from product, procedural or process changes.
• Support the development of best practice approaches to training, utilising new technology and methods.
• Deliver interactive and engaging training sessions, utilising direct feedback and field results to continually refine the programme.
• Work with 3rd parties (training providers, colleges etc) to design and deliver an apprenticeship programme for future installers.
• Ensure the business’ commitment to safety is made clear and demonstrated from day 1 of the training programme.
• Work with the Head of Field Installations and others to design and develop a first class in house training facility for all field and new product training