National Training Manager at Booster Juice

Edmonton, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Instructional Design, Facilitation, Coaching, Content Development, Training Strategy, Learning Management Systems, Project Management, Data Analysis, Compliance Training, Adult Learning Principles, Digital Editing, Relationship Building, Presentation Skills, Change Management, Stakeholder Management, Operational Support

Industry

Food and Beverage Services

Description

The Opportunity As our National Training Manager, you'll lead the strategic development and delivery of comprehensive training programs across our entire organization. You'll design learning experiences, manage training operations, and ensure our teams have the knowledge and skills they need to deliver exceptional guest experiences. Key Responsibilities Design and execute a national training strategy that supports organizational growth, people development, and franchise operational success Lead comprehensive onboarding programs for new Franchise Partners, Franchise Business Consultants, and Store Management teams Develop and maintain all training content including SOPs, digital modules, videos, manuals, and reference materials Conduct specialized field support training for non-traditional store formats and unique operational requirements Hold monthly training webinars for FBCs and FPs on approved topics and deliver in-person training classes as directed Coordinate training support for new store openings, including on-site training and system implementation Ensure compliance with brand, food safety, labor, and health and safety regulations across all training programs Maintain accurate, auditable training records for corporate staff and franchise partners Collaborate cross-functionally with Operations, Marketing, People & Culture, and other departments to align training initiatives Support seamless implementation of Limited Time Offers, R&D initiatives, and IT projects through integrated training Conduct field visits to validate training implementation and ensure consistent adherence to standards Define KPIs and use data-driven insights to evaluate training effectiveness and drive continuous improvement What You Bring to the Table Bachelor's degree in Human Resources, Education, Business Administration, or related field (or equivalent experience) 5–7 years of experience in a training and development leadership role, ideally within restaurant QSR franchise, retail, or multi-unit environments Strong facilitation, coaching, and instructional design skills across in-person and virtual formats Deep understanding of compliance training, learning technologies, and adult learning principles Proficiency with Learning Management Systems (UKG, SAP SuccessFactors, etc.) and Microsoft Office Suite Experience with video and digital editing software (Descript, VEED, etc.) Willingness and ability to travel within Canada and internationally as required Bilingual (English/French) capabilities are a strong asset What Sets You Apart You're a strategic thinker with exceptional relationship-building skills who can collaborate effectively across all levels Strong facilitation and presentation abilities with a natural talent for engaging diverse audiences Results-oriented mindset with analytical thinking skills and project management expertise Adaptable leader who thrives in fast-paced environments while managing multiple priorities Passionate about continuous learning and staying current with adult learning trends and best practices Video editing and production skills that bring training content to life Why Booster Juice? We're not just a smoothie brand— we're a Canadian success story with an ambitious future. As our National Training Manager, you'll be instrumental in developing the people and systems that drive our success, ensuring every team member has the tools they need to excel and every franchise partner feels supported in their journey. You'll have the opportunity to shape training excellence across our growing network while traveling to support operations and see the direct impact of your work in communities across Canada. Ready to Blend Your Expertise with Purpose? Apply today and be part of something refreshing. Booster Juice is an equal opportunity employer, committed to building an inclusive, diverse, and empowering workplace. Accommodations for applicants with disabilities are available throughout the recruitment process. Only those selected for an interview will be contacted. Thank you for your interest in joining Booster Juice!

Responsibilities

This role involves leading the strategic development and delivery of comprehensive national training programs, including designing learning experiences and managing training operations to ensure exceptional guest experiences. Key duties include executing the national training strategy, developing onboarding for new partners and management, and maintaining all training content like SOPs and digital modules.