National Vendor & Supplier Operations Manager at Rise Real Estate

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

85000.0

Posted On

26 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Vendor Management, Supplier Relations, Contract Administration, Warranty Resolution, Compliance Management, Property Operations, Construction Support, Analytical Thinking, Relationship Building, Organizational Capability, Microsoft Office Suite, Excel, Reporting Tools, Document Management, Vendor Onboarding, Performance Monitoring

Industry

Real Estate

Description

National Vendor & Supplier Operations Manager A service manager needs a vendor on-site tomorrow. A warranty issue is sitting unresolved. A contract renewal is approaching. A supplier relationship needs attention. A compliance document has expired. None of these issues seem major on their own. Until they are. Strong operations aren't built when something goes wrong. They're built through systems, accountability, and relationships that prevent problems from happening in the first place. That's where this role comes in. We're hiring a Vendor & Supplier Operations Manager to help oversee vendor performance, supplier partnerships, warranty administration, compliance management, and contract administration across the RISE portfolio. This role is responsible for helping ensure the vendors and suppliers supporting our communities perform at a high level, meet company standards, and remain aligned with operational needs. What This Role Really Is This isn't a purchasing role. And it isn't simply vendor onboarding. This role sits at the intersection of: * Vendor Management * Supplier Relations * Contract Administration * Warranty Resolution * Property Operations * Construction Support You'll work closely with Property Management, Maintenance Leadership, Construction Teams, Suppliers, and Trade Partners to ensure the systems supporting our operations are effective, compliant, and scalable. The best candidates understand that great vendor relationships don't happen by accident. They require communication, accountability, follow-through, and strong operational discipline. Who This Role Is For This role is for someone who: * Enjoys building and maintaining strong business relationships * Understands contracts, vendor compliance, and operational accountability * Can balance multiple priorities without losing attention to detail * Is comfortable reviewing documentation, pricing, agreements, and vendor performance data * Naturally follows up and closes loops * Sees problems early and takes action before they become larger issues * Wants to play a key role in improving operational performance across a growing portfolio Who This Role Is NOT For This role is probably not a fit if: * You prefer transactional purchasing over relationship management * You dislike reviewing contracts, documentation, or operational records * You struggle with follow-up and issue resolution * You need constant direction to stay organized * You prefer working independently without collaboration across multiple departments We're looking for someone who can build relationships while holding vendors accountable to expectations. What You'll Be Responsible For Vendor Onboarding & Compliance * Managing vendor onboarding, qualification, and compliance requirements * Building and maintaining a network of qualified vendors and suppliers * Monitoring insurance, licensing, documentation, and compliance standards * Ensuring vendor records remain accurate and current Warranty Administration & Resolution * Serving as the primary point of contact for vendor-related warranty issues * Coordinating issue resolution with vendors, suppliers, and internal teams * Tracking warranty claims through completion * Maintaining accurate documentation and communication throughout the process Contract Administration & Vendor Relations * Managing vendor agreements, pricing structures, and service contracts * Supporting contract negotiations and renewals * Reviewing scopes of work and service expectations * Maintaining productive long-term vendor partnerships Operational & Financial Support * Reviewing purchase orders, invoices, vendor documentation, and related records * Supporting supplier programs and purchasing initiatives * Coordinating with property operations, maintenance, and construction teams * Assisting with issue resolution and vendor-related operational needs Vendor Performance & Continuous Improvement * Monitoring vendor utilization, pricing, service quality, and performance * Analyzing data and identifying opportunities for improvement * Developing recommendations to strengthen vendor partnerships * Supporting process improvements across the vendor management function Technology & AI Matter Here This role relies heavily on organization, analysis, and communication. You should be comfortable using: * Microsoft Office Suite * Excel and reporting tools * Shared document management systems * Vendor management platforms * AI-enabled productivity tools We're looking for someone who naturally asks: "Is there a better way to manage this process?" And then helps create it. What We're Looking For * Experience in vendor management, supplier management, procurement, contract administration, property operations, construction support, or a related operational role * Experience reviewing contracts, pricing proposals, purchase orders, invoices, or service agreements * Strong analytical and business judgment * Excellent communication and relationship-building skills * High attention to detail and organizational capability * Ability to manage multiple priorities simultaneously * Strong follow-through and accountability * Experience working with property management, maintenance, construction, or facilities operations preferred Why RISE The strength of our vendor and supplier network directly impacts the performance of our communities, maintenance operations, and construction projects. This role offers the opportunity to influence those relationships at a portfolio level while helping build scalable systems that support continued growth. Your work will directly impact operational efficiency, vendor accountability, and long-term performance across the organization. Interested? If you enjoy building relationships... If you take pride in creating structure and accountability... And if you're the person people trust to keep important partnerships running smoothly... We'd love to connect. Apply today and let's start the conversation. ---------------------------------------- AI Hiring Process Disclosure We may use artificial intelligence (AI) tools to support portions of the hiring process, including reviewing applications, analyzing resumes, screening candidates, and evaluating responses. These tools are used to assist our recruitment team and do not replace human judgment. All hiring decisions are ultimately made by people. If you would like additional information regarding how your information is processed during the hiring process, please contact us.

Responsibilities

Oversee vendor performance, supplier partnerships, and contract administration across the RISE portfolio to ensure operational efficiency. Manage vendor onboarding, compliance, and the resolution of warranty issues while maintaining productive long-term partnerships.