NATO Internship - Information, Communication and Technology Management (I at NATO

Brussels, Brussels-Capital, Belgium -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

1334.96

Posted On

25 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Information Management, Communication Policies, Digital Transformation, Cloud Transition, Information Governance, Knowledge Management, Data Protection, Archives Preservation, Business Relationship Management, IT Requirements Management, Project Management, Stakeholder Analysis, SharePoint, Content Management, Artificial Intelligence, ICT Asset Management

Industry

IT Services and IT Consulting

Description

Internship Call - ICTM - Vacancy Notice The Information Communication and Technology Management (ICTM) provides support in the areas of Information, Communication and Technology Management to the North Atlantic Council (NAC), to the NATO Committee structure and its subordinate groups, and to the NATO HQ staff. ICTM offers internship opportunities in the following services: Digital Information Management Services (DIMS) ensures the accessibility, availability and integrity of all official information produced by the NAC, its Committees and the IS. DIMS supports the IS Information and Knowledge Management (IKM) Strategy through its role in the IKM governance structure and by providing a coherent and effective IKM framework consisting of tools, procedures and best practices in order to ensure the efficient flow of information and knowledge to enable IS decision making and tasking. DIMS runs a programme of Digital Information Innovation, supporting the transition of the IS to the cloud. The Head DIMS is the Personal Data Protection Officer for the IS and oversees the implementation of the Personal Data Protection Directive for the IS. Within DIMS, the NATO Archives and Library preserves, makes accessible and promotes the digital and analog information of permanent value to the Alliance. The internships are offered in the following three areas: Digital Information Innovation Programme within DIMS, NATO Archives and the NATO Library. The Business Relationship Management (BRM) Section is the Intelligent Customer, representing the ICT needs of IS staff, ensuring these are met efficiently and effectively and always improving the way IS staff work. BRM owns, manages, and delivers standard IT requirements to IS staff and ensures that all incoming requests for new IT services and new business requirements are validated using the in-house CIS governance framework, and delivered according to agreed SLA standards and project management processes. How the daily work will look like? Interns will gain a comprehensive understanding of NATO’s information and communication policies and processes, and It will also gain full awareness of NATO’s Digital Transformation ambition as well as the projects related to the transition to cloud based networks.. They will have an opportunity to participate in both policy-making and operational components of ICTM. They will have an opportunity to enhance research and writing skills and to participate in different information and communication working groups, or projects. Among the different tasks, the selected interns will have the opportunity to; • Assist in processing and preserving NATO information ; • Assist projects related to digital information innovation, collecting user requirements as well as participating in systems and processes testing; • Assist in outreach projects promoting NATO’s historical heritage; • Assist ICTM staff officers in developing and formulating information management policy and information and knowledge management advice; • Assist ICTM staff officers in managing ICT asset assignments and eligibility; • Assist ICTM staff officers in stakeholder analysis, benefits development, requirements gathering, business intelligence reporting, and market trends analysis; • Maintain SharePoint portals and their contents as required; • Draft meeting minutes, decisions sheets, reports and agendas; • Attend debates and negotiations of current Archives Committee as well as Information Management groups across the NATO Enterprise; • ; Assist in Communication and Information (CIS) projects, for example content management and AI; • Support the daily running of the NATO Library; • Co-ordinate ICT training initiatives across ICTM and the IS to facilitate development of staff in uplifting digital transformation skills; • Design and co-ordination of stakeholder feedback provision via surveys and other means. What do we offer? A 6-month traineeship at NATO Headquarters, in Brussels, starting in March / September 2027. A full-time traineeship (38 hours a week). A monthly grant of 1,334.96€ and a travel reimbursement upon joining and leaving the organisation. Teleworking subject to business requirements. A rich programme of activities, attending regular events and participating in meetings with several stakeholders. NATO HQ Staff Centre which promotes employee well-being and foster a healthy work environment (click here for more info, special membership price for NATO interns) Selection Criteria Please note that you can apply for up to three (3) different vacancies! Apply until 30/04/2026 [23.59, Brussels time] Essential: The candidate must: 1. be a national of a NATO member state, 2. be at least 21 years old, 3. have at least two years of university level studies OR equivalent education OR be currently a student OR a recent graduate (degree obtained no longer than 12 months ago), 4. have proficiency in one of the two official NATO languages (English/French). Desirable: The following criteria will be considered an advantage: 1. have a Bachelor's degree or in the final stage of a Master’s degree relevant to the requested area of expertise, 2. elementary knowledge of the second official NATO language (English/French), 3. be an advance user of IT tools including Microsoft Office, SharePoint; 4. previous experience with other international organizations, national administration, research or industry. Competencies required: The candidate must demonstrate the following competencies: · Achievement: Works to meet standards. · Analytical thinking: Breaks down problems and see basic relationships. · Clarity and accuracy: Shows general concern for order and clarity, and checks own work. · Customer service orientation: Responds appropriately, maintains clear communication. · Empathy: Listens actively. · Flexibility: Acts with flexibility. · Initiative: Reacts to short-term opportunities or problems. · Organizational awareness: Understands the Organization’s structure. · Teamwork: Cooperates, shares information and knowledge freely, offering support and cooperation. Our Values: NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply. NATO is committed to fostering an inclusive and accessible working environment, where all candidates living with disabilities can fully participate in the recruitment and selection process. If you require reasonable accommodation, please inform us during your selection process. Candidates will be required to provide documented medical evidence to support their request for accommodation. Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work. Special Notice: In order for the Internship Office to assess your eligibility for the Internship Programme, please attach the following documents: 1. Copy of university qualifications you have completed and/or 2. Proof of ongoing studies with the dates clearly mentioned if you are still studying. We prefer that these documents are in one of the NATO official language (English or French). If you don’t have these documents in English or French, please attach a self translation. Please ensure that all information is complete and accurate before submitting your application. Please note that the application cannot be updated after the relevant deadline. The pool of candidates will be available to all NATO IS / IMS Divisions, Offices and NATO Bodies in case there is a need for a similar profile. Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with. Read more about the Internship Programme, including terms and conditions, and what we offer at our website. Kindly note that NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.

Responsibilities

Interns will gain a comprehensive understanding of NATO’s information and communication policies, participate in policy-making and operational components, and assist with tasks such as processing and preserving NATO information, supporting digital innovation projects, and drafting official documents. Responsibilities also include assisting staff officers in policy formulation, managing ICT assets, and supporting the NATO Library and outreach projects.