NDIS Support Coordinator at EACH

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

48.99

Posted On

20 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

NDIS support coordination, Case management, Person-centred approach, Strengths-based approach, Relationship building, Advocacy, Report writing, Documentation, Problem solving, Communication, Stakeholder engagement, Disability support, Mental health support, System navigation, Risk monitoring

Industry

Individual and Family Services

Description

Job Description Full-time (negotiable – 0.8 FTE minimum) | Ongoing position Boronia office, on the lands of the Wurundjeri People + hybrid working conditions $44.78 – $48.99 p/Hour + 12% super + generous Salary Packaging benefits of up to $18,550 About the program and team Each’s NDIS Support Coordination team works alongside people with disability, families, and carers to navigate the NDIS with confidence. The team supports participants to understand their plans, connect with the right services, and build the skills and knowledge to live the life they choose—at their own pace, on their own terms. You’ll join a supportive, collaborative team that values shared learning, reflective practice, and delivering high‑quality, person‑centred support. Your role, your impact As a NDIS Support Coordinator, you’ll play a key role in supporting participants to move from planning to action in a way that reflects what matters to them. Your work will help participants strengthen their capacity, navigate systems with less stress, and feel more connected to their community. You will: Build strong, respectful relationships with participants, families, carers, and stakeholders Support participants to understand and use their NDIS plans, building confidence and decision‑making skills Coordinate services and supports that align with each person’s goals, values, and needs Advocate for participants to ensure services are responsive, appropriate, and inclusive Monitor plan progress, risks, and outcomes, adjusting supports where needed Prepare and submit reports for the NDIA in line with plan requirements Accurately record and claim support coordination hours and maintain high‑quality documentation Contribute to continuous improvement, training, supervision, and team learning About you We’re looking for someone who brings compassion, organisation, and curiosity, and who enjoys working alongside people to solve problems and build capacity. You’ll be well suited to this role if you have: Diploma or higher qualification in a relevant health or human services discipline and/or equivalent experience Experience working in disability, mental health, community, health, or human services A person‑centred and strengths‑based approach Strong communication and relationship‑building skills Confidence managing priorities and navigating systems Experience coordinating services and supporting people with complex needs Ability to work respectfully with people from diverse backgrounds Current state‑based driver’s licence Current WWCC and NDIS Worker Screening Check (or willingness to obtain) What will make you stand out We’d love to hear from you if you also have: Lived experience of disability or experience supporting a family member with disability Experience working with psychosocial disability or dual disability What’s in it for you At Each you’ll be supported to be your best. We provide: Supportive & inclusive culture – Work with colleagues and leaders who genuinely care Balance your way – Flexible working arrangements to support life outside work Professional development & supervision – Ongoing learning, mentoring, and reflective practice Boost your take‑home pay – Not‑for‑Profit salary packaging up to $15,900 per year PLUS up to $2,650 towards meals and entertainment Opportunities for internal career progression across QLD, NSW, ACT, and VIC More leave when you need it – 4 weeks paid annual leave, sick/ carers leave, family & domestic violence leave, public holiday substitution policy, and more… Additional Information To view the full Position Description, click here or visit each.com.au, go to Work With Us → Careers → Open Roles, and search for this position. For more information or a confidential conversation, please contact Laura Helps – Team Leader, Support Coordination at [email protected] Applications Close: Sunday 3rd May 2026 Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period—so don’t miss out and apply today! Next Steps in the Hiring Process Learn more about next steps, check out our Hiring Process Guide. We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant. Didn’t find the perfect role today? Join our Talent Community and be the first to hear about new Each opportunities! Compensation: AUD 44.78 - AUD 48.99 - hourly

Responsibilities

The Support Coordinator will assist NDIS participants in navigating their plans, connecting with services, and building the skills necessary to achieve their personal goals. This role involves advocating for participants, monitoring plan progress, and maintaining high-quality documentation for the NDIA.