ABOUT CARING AND HEARTFELT CARE

Caring and Heartfelt Care is a trusted provider of person-centred support services for individuals with diverse needs. Our mission is to empower participants to live fulfilling, independent lives through compassionate, tailored care that fosters connection, dignity, and community.
We are currently seeking dedicated and compassionate Support Workers to join our growing team and provide high-quality, in-home and community-based support across Melbourne’s South-East suburbs.

REQUIREMENTS

• Certificate III or IV in Disability, Individual Support, or relevant qualification
• Current NDIS Worker Screening Check
• Completed NDIS Induction and Orientation Modules
• Current Police Check
• First Aid and CPR certification
• Working with Children Check
• Valid Australian Driver Licence and reliable vehicle
• Comprehensive car insurance (for community access support)
• Previous experience in a similar support role (preferred)
• Excellent communication and interpersonal skills
• Compassionate, respectful, and flexible approach to care

ABOUT THE ROLE

As a Support Worker, you will play a vital role in improving the everyday lives of our participants. You’ll provide personalised support that promotes independence, dignity, and a sense of purpose.

KEY RESPONSIBILITIES

• Provide one-on-one, person-centred support tailored to individual goals
• Assist with daily living activities, including personal care, meal preparation, and household tasks
• Support the development of life skills and independence
• Maintain a safe, inclusive, and respectful environment
• Accurately document participant progress and maintain confidential records
• Communicate effectively with participants, their families, and the support team
• Show empathy, patience, and adaptability in meeting diverse needs