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Nederlands Sprekende Wegenwacht Service Agent - Werk Vanaf Huis In Griekenl at Mercier Consultancy MD

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Dutch, Proficiency In English, Customer Service, Communication Skills, Interpersonal Skills, Problem-Solving, CRM Systems, Office Software, Self-Motivated, Time Management

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is thrilled to offer a position for a Nederlands Sprekende Wegenwacht Service Agent, specifically designed for remote work from Greece. In this vital role, you will provide road assistance and support to Dutch-speaking customers, ensuring their safety and satisfaction while they are on the road. Responsibilities Assist Dutch-speaking customers who require roadside assistance via phone, providing timely and accurate information. Coordinate assistance services promptly, ensuring that customers receive the help they need as quickly as possible. Document customer interactions and service requests in the CRM system for record keeping and process improvement. Communicate clearly and clearly with customers, guiding them through the assistance process. Work collaboratively with service partners to ensure effective delivery of roadside assistance. Stay informed about company services, policies, and procedures to provide accurate information to customers. Fluency in Dutch (both written and spoken); proficiency in English or Greek is a plus. Experience in customer service, especially in a support or assistance role. Strong communication and interpersonal skills with a customer-oriented mindset. Excellent problem-solving abilities and the capacity to stay calm under pressure. Proficient in using CRM systems and standard office software. Self-motivated and able to work independently while managing time effectively. A willingness to help others and a genuine concern for customer well-being while on the road. Competitive Monthly Fully Paid Relocation Package Monthly Performance Bonus Fully Paid Training Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide road assistance and support to Dutch-speaking customers via phone. Document customer interactions and coordinate assistance services promptly.