Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Nederlands/Vlaamse Klantenservice medewerker In Lisbon - 2000 Euro Per Maan at Mercier Consultancy MD
Lisbon, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

2000.0

Posted On

02 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Fluency in Dutch, Fluency in Flemish, Customer Service, Communication Skills, Problem Solving, Team Collaboration, Computer Skills, CRM Knowledge

Industry

Business Consulting and Services

Description
Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Nederlands/Vlaamse Klantenservice Medewerker (Customer Service Representative) in the vibrant city of Lisbon! If you are fluent in Dutch or Flemish and have a passion for providing outstanding customer service, we want to hear from you. In this role, you will be the first point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring a positive customer experience. We offer a competitive salary of 2000 Euro per month, as well as a dynamic work environment and the chance to be part of an international team. Key Responsibilities Manage incoming customer inquiries via phone, email, and chat in Dutch or Flemish. Provide accurate information and support to clients regarding products and services. Resolve customer complaints and issues efficiently while maintaining a positive attitude. Document customer interactions and update records as necessary. Collaborate with team members to improve service processes and experiences. Participate in training sessions to enhance product knowledge and service skills. Fluency in Dutch or Flemish is required; additional language skills are a plus. Previous experience in customer service or a similar role is preferred. Strong communication skills and a friendly, approachable demeanor. Ability to work both independently and in a team setting. Proficient in computer skills and knowledge of CRM systems is a plus. Willingness to work flexible hours, including weekends if necessary. Must be eligible to work in Portugal and have the ability to relocate to Lisbon. Able to follow a 3 months fully paid training in Greece. Competitive Monthly Salary Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...
Responsibilities
Manage incoming customer inquiries and provide support regarding products and services. Resolve customer complaints efficiently while ensuring a positive experience.