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Negotiator, CCO - Secured Collection and Recovery (SG) MY at CIMB Group Malaysia

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Negotiation, Collections Management, Legal Workflow, Unsecured Retail Products, Collections Systems, Payment Instruction, Account Information, Loan Workout Arrangements, Credit Loss Minimization, Legal Actions, Dunning Records Maintenance, Query Follow-up

Industry

Banking

Description

Key Responsibilities: Contact customers to secure payment of arrears towards regularizing their accounts Provide customers with clear and accurate payment instruction/ account information Negotiate with financially distressed customers to establish optimal loan workout arrangements so as to minimize credit losses Recommend and execute appropriate legal actions to recover account outstanding when necessary Maintain and update all dunning records factually and timely into the collections system Follow up customer queries and escalate to Team Manager if required Qualifications: Bachelor's degree or Diploma in the relevant discipline At least 2 years of relevant experience Required competencies & skills: Good knowledge in collections management and legal workflow Strong negotiation skills Good knowledge in Unsecured Retail products and collections systems

Responsibilities

The primary duties involve contacting customers to secure payment for arrears and negotiating optimal loan workout arrangements for financially distressed individuals to minimize credit losses. This also includes executing necessary legal actions and maintaining accurate collection system records.