Negotiator, CCO - Secured Collection and Recovery (SG) MY at CIMB Group Malaysia
, , Malaysia -
Full Time


Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Negotiation, Customer Service, Collections, Legal Actions, Account Management, Payment Processing, Dunning Records, Query Resolution

Industry

Banking

Description
Contact customers to secure payment of arrears towards regularizing their accounts Provide customers with clear and accurate payment instruction/ account information. Negotiate with financially distressed customers to establish optimal loan workout arrangements so as to minimize credit losses Recommend and execute appropriate legal actions to recover account outstanding when necessary Maintain and update all dunning records factually and timely into the collections system Follow up customer queries and escalate to Team Manager if required
Responsibilities
Contact customers to secure payment of arrears and provide them with clear payment instructions. Negotiate with financially distressed customers to establish optimal loan workout arrangements and recommend legal actions when necessary.
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