Negotiator/ Office Administrator at Whytematter

Belfast, Northern Ireland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Property negotiation, Client coordination, Office administration, Sales progression, Property marketing, Financial administration, Social media management, Data protection compliance, Anti-money laundering compliance, Microsoft Office, CRM software, PropertyPal, Alto, Communication, Organization, Multitasking

Industry

Staffing and Recruiting

Description

Negotiator / Office Administrator Location: Belfast (with flexibility to work across multiple Northern Ireland locations if required) Job Type: Full-time 🧩 Role Overview This is a varied and fast-paced role combining property negotiation, client coordination, and office administration. The successful candidate will play a key role in supporting the sales and lettings process, managing client interactions, and ensuring the smooth day-to-day running of the office. 🔑 Key Responsibilities Client Coordination & Communication Arrange and manage property viewings for clients Maintain regular communication, providing updates and feedback via phone, email, or written correspondence Log and manage all enquiries (phone, email, and walk-ins) using internal systems, ensuring timely follow-up Act as the first point of contact for all incoming and outgoing calls Property Preparation & Marketing Coordinate market appraisals, viewings, photography, EPCs, and surveys Ensure all property images meet required marketing standards Produce accurate, professional, and up-to-date property brochures Property Portfolio Management Manage and update property listings on the company website Ensure listings are synchronised with third-party property platforms Maintain accurate and up-to-date sales display boards Sales Progression Oversee the full sales process from offer to completion Liaise with solicitors and other relevant parties to ensure smooth transactions Financial Administration Process and reconcile invoices (incoming and outgoing) Handle client payments including cash, cheque, and online transactions Record financial data using accounting software (e.g. Xero) Social Media & Marketing Support Manage and update social media platforms (e.g. Facebook, Instagram) Promote properties and engage with audiences through digital channels Office Administration Support the day-to-day running of the office, including: Managing and recording key releases Filing correspondence and documentation Handling incoming and outgoing mail Ordering and maintaining office supplies Compliance & Regulations Stay up to date with relevant property legislation and regulations Ensure compliance with Data Protection and Anti-Money Laundering requirements Reporting Prepare reports and statistics for management as required Health & Safety Follow all health and safety procedures Report hazards and ensure a safe working environment ✅ Skills & Experience Minimum 1 year’s experience in estate agency, property management, or similar Minimum 1 year’s experience in administration and customer service GCSEs (or equivalent), including Maths and English Strong negotiation and sales ability Excellent organisational and multitasking skills Strong written and verbal communication skills Proficiency in Microsoft Office and CRM/property software (e.g. Alto, PropertyPal) Good understanding of the Northern Ireland property market Full driving licence and access to a vehicle (business insurance required) Ability to work effectively in a fast-paced environment 🌟 Personal Attributes Professional and well-presented Strong interpersonal and communication skills Calm under pressure with a proactive approach Highly organised with strong attention to detail Self-motivated and able to work independently, while also being a team player 🎁 Benefits Competitive salary with performance-related incentives Generous holiday allowance (increasing with service) Opportunities for career progression and development Health and wellbeing benefits, including discounted private healthcare Reduced fees when selling or renting personal property ⏰ Working Hours Monday to Friday: 8:30am – 5:30pm Saturday: 9:30am – 12:30pm (1 in 3 rota) If you are interested in this role, please click the APPLY button or alternatively, phone Kirsty on 07715582743.

Responsibilities

The role involves managing property viewings, client communications, and the full sales progression process from offer to completion. Additionally, the candidate will handle office administration, financial record-keeping, and property marketing tasks.