Overview:
The .NET/C# Developer will play a pivotal role in the development and enhancement of the Brightmetrics Platform. This position focuses on designing, implementing, and maintaining robust software solutions to meet the needs of our customers and internal teams. As a key member of the development team, you will contribute to the ongoing improvement of our platform while solving complex technical challenges.
This role emphasizes technical problem-solving, software development, and the delivery of high-quality code. Additionally, the .NET/C# Developer will support internal systems and collaborate with cross-functional teams to ensure that development aligns with company goals.

Primary Responsibilities:

• Design, develop, test, and maintain software features and enhancements for the Brightmetrics Platform using .NET/C#.
• Solve complex technical challenges, ensuring robust and scalable solutions.
• Troubleshoot and resolve technical issues related to the platform and provide input on root cause analysis for identified problems being part of the on-call rotation.
• Collaborate closely with the Product, QA, and Customer Success teams to deliver new features and resolve issues effectively.
• Participate in code reviews to ensure code quality and adherence to best practices.
• Build and maintain integrations with third-party systems such as HubSpot and other internal tools.
• Optimize and maintain our internal administration and billing systems.
• Continuously improve the platform by researching and implementing new technologies, tools, and techniques.
• Collaborate with Sales, Marketing, and Accounting teams to address their technical and development needs.

REQUIREMENTS

Qualifications:

• Experience:

• • 3+ years of hands-on software development experience with C# and .NET technologies.
• Strong experience with Microsoft SQL, Azure, and business intelligence platforms.
• Experience in telephony engineering or the contact center industry is a plus.
• Technical Skills:
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• Proficient in debugging, diagnosing, and solving complex technical problems.

• Strong understanding of software development principles and design patterns.
• Experience with modern development practices, including CI/CD pipelines, source control (e.g., Git), and automated testing.
• Knowledge of RESTful API design and development.
• Soft Skills:
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• Exceptional problem-solving and analytical skills with a focus on delivering practical solutions.

• Strong project management and cross-functional collaboration skills.
• Excellent verbal and written communication skills to effectively share technical concepts with both technical and non-technical stakeholders.
• Ability to prioritize tasks and work effectively in a dynamic, fast-paced environment.

Education:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience).

• Design, develop, test, and maintain software features and enhancements for the Brightmetrics Platform using .NET/C#.
• Solve complex technical challenges, ensuring robust and scalable solutions.
• Troubleshoot and resolve technical issues related to the platform and provide input on root cause analysis for identified problems being part of the on-call rotation.
• Collaborate closely with the Product, QA, and Customer Success teams to deliver new features and resolve issues effectively.
• Participate in code reviews to ensure code quality and adherence to best practices.
• Build and maintain integrations with third-party systems such as HubSpot and other internal tools.
• Optimize and maintain our internal administration and billing systems.
• Continuously improve the platform by researching and implementing new technologies, tools, and techniques.
• Collaborate with Sales, Marketing, and Accounting teams to address their technical and development needs